Job Description

:ServiceNow ConsultantChennai xe2x80x93 Client OfficeJob Summary xe2x80x93We are looking for a Service now Consultant and t his role is essential for ensuring that ServiceNow solutions are effectively implemented and tailored to meet the specific needs of clientsResponsibilities:1. ServiceNow Implementation:xefx82xb7 Develop and support ServiceNow implementations.xefx82xb7 Combine ITIL-based process consultancy with agile methods (Scrum).xefx82xb7 Define and tailor ServiceNow solutions to meet client requirements.2. Development and Integration:xefx82xb7 Design, develop, and implement ServiceNow applications and modules.xefx82xb7 Integrate ServiceNow with external systems and troubleshoot issues.3. Process Improvement:xefx82xb7 Enhance the company's ServiceNow delivery capability.xefx82xb7 Provide value-based assessments and workshops to maximize business results from ServiceNow software.4. Documentation and Training:xefx82xb7 Maintain detailed system documentation, including design specs, maintenance, troubleshooting, and deployment.xefx82xb7 Provide training and support to organizational teams as needed.5. Collaboration:xefx82xb7 Work closely with clients and internal teams to ensure successful project delivery.xefx82xb7 Align with peers to ensure delivery on time, on budget, and on scope.Years of experience needed xe2x80x93xefx82xb7 3-6 year of experienceTechnical Skills:xefx82xb7 Experience in ServiceNow development and IT consulting (3-6 years preferred).xefx82xb7 Knowledge of IT Service Management (ITIL) and ServiceNow platform capabilities.xefx82xb7 Familiarity with scripting languages (JavaScript, Python, Perl, etc.).xefx82xb7 Strong communication and presentation skills.xefx82xb7 Ability to work in dynamic and fast-paced environmentsCertifications Needed:xefx82xb7 NAxefx82xb7About MphasisMphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasisxe2x80x99 Front2Backxe2x84xa2 Transformation approach. Front2Backxe2x84xa2 uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasisxe2x80x99 Service Transformation approach helps xe2x80x98shrink the corexe2x80x99 through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasisxe2x80x99 core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
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xe2x80x8e Equal Opportunity Employer:Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster , view the EEO in the law supplement . To view the pay transparency nondiscrimination provision please click and to view the E-Verify posting click .Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to accomodationrequest@mphasis.com and let us know your contact information and th e nature of your request.Skills:PRIMARY COMPETENCY : Tools PRIMARY SKILL : Service Now Consultant PRIMARY SKILL PERCENTAGE : 70 SECONDARY COMPETENCY : ESM SECONDARY SKILL : ITIL - Process Consulting SECONDARY SKILL PERCENTAGE : 20 TERTIARY COMPETENCY : Java Technologies TERTIARY SKILL : Java Script TERTIARY SKILL PERCENTAGE : 10About Company:Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

Mphasis