Job Description

Job Title: Sr. Advisor I, Technical Support Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities:

• Standard Product Work Shops - Training
• In-Depth Product Reviews - White Board (Chalk Talk) Sessions
• Health Checks / Assessments
• Post Operational Review of Product Implementations
• Product Upgrade / Migration Assessments
• Systems Performance Reviews
• Act as the primary onsite technical contact, providing customer visibility, advanced technical support, and problem resolution for corporate customers, including issues raised to the highest levels of management.

Key skills & knowledge:

• Enterprise level support and administration focused on server/Cloud and Pre-Cloud technologies.
• Strong Business Acumen / Business Focused Technology Application
• Candidates must be able to work independently.
• Solving complex issues with efficiency
• Delivering and/or authoring technical training
• Expert level of Microsoft enterprise software product offerings
• Effective learning skills
• Works well in a team environment
• Advanced Microsoft certifications preferred.
• Understand business requirements in the BI context and design data models to transform raw data into meaningful insights.
• Create dashboards and interactive visual reports using Power BI.
• Identify key performance indicators (KPIs) with clear objectives and consistently monitor those.
• Analyzing data and present data through reports that aid decision-making.
• Convert business requirements into technical specifications and decide timeline to accomplish.
• Create relationships between data and develop tabular and other multidimensional data models.
• Chart creation and data documentation explaining algorithms, parameters, models, and relations.
• Design, develop, test, and deploy Power BI scripts and perform detailed analytics.
• Perform DAX queries and functions in Power BI.
• Analyze current ETL process, define and design new systems.
• Data warehouse development and work with SSAS, SSIS, and SSRS.
• Redefine and make technical/strategic changes to enhance existing Business Intelligence systems.
• Create customize charts and custom calculations as per requirements.
• Design, develop and deploy business intelligence solutions as per needs.
• SQL querying for best results, use of filters and graphs for better understanding of data.

Education \xe2\x80\x93 Graduate Disclaimer: - \'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \xe2\x80\x98recruitment\xe2\x80\x99, \xe2\x80\x98processing\xe2\x80\x99 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.\' Location: IND Gurugram DLF Infinity Towers B Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents