Job Description

- ITC Expense Management Position Title: Sr. Associate Function, Responsibility Level: Operations, A ssociate Reports to (Responsibility Level): Team Leader/Assistant Manager - Fin Ops Supervises: NA Location: MGOSC MCC1 Global Grade: Grade 8 Cost Center (85 series): 10025608 Complexity: C3T3 PID/s Load Mapping: TO057B02 Position Summary Basic Function - Extracting reports from database for ascertaining actuals monthly/weekly or any period Reporting of variance amongst Budget, Forecast and actuals Analyzing budget, forecast & actuals of various domains Raising purchase requisition(s) on behalf of request received by clients for entering into agreement with various vendors Processing Purchase Orders in ARIBA and follow up for approval & timely payments Taking care of SOW-PO and Accrual & Billing Processing Any other essential function that may occur from time to time as directed by the Supervisor Competencies Required Meets quality and customer service expectation levels set by the company Job Responsibilities The key deliverables of the role will include but will not be restricted to the details below: Essential Functions - Ability to find creative and innovative solutions to business problems Ability to continually work in a dynamic/challenging environment Proven customer service skills Knowledge of MS Office - Excel, PowerPoint, Word (.proficiency preferred) Should be a team player Self-motivated, well organized and flexible with a sense of urgency approach Ability to manage multiple tasks prioritizing effectively Quality oriented and knowledgeable about quality Managing the workflow by Prioritization of the cases, distribution of cases appropriately and reviewing the performance Good communication & presentation skills Effectively manage research/resolution/follow-ups for closure of open items Knowledge, Skills and Abilities Education Graduate in Accounting / Commerce / Business Administration with at least 15 years of education Experience Professional from the Operations with at least 2+ years working experience of which at least 1 Year work experience in a BPO/KPO Finance operations environment Experience in financial services accounting/reporting preferred Understanding ofaccounting and Insurance Industry products is a mandate Knowledge and skills (general and technical) Knowledge - Basic Understanding of Insurance Products Knowledge - Strong communication & analytical skills required Knowledge - Keyboard Accuracy Knowledge - MS Office - Excel, PowerPoint, Word (.proficiency preferred) Skills - Customer Service Skills - Problem Solving/Analytical Ability Skills - Handle Multiple Tasks/Time Management Other Requirements (licenses, certifications, specialized training - if required) Fundamental knowledge of finance & accounting terms Working Relationships Internal Contacts (and purpose of relationship): TL/AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance Associate Accountants for the purpose of seeking cooperation & clarification on process-related matters & supporting when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions Trainers for the purpose of Pre-process and Process training Coordination with other teams within GOSC External Contacts (and purpose of relationship) - If Applicable SME / Trainers at onshore for training Communicate with stateside team for production related requirements Reporting and performance review connect with Stakeholders Client\'s various lines of businesses for follow-up work for closure of open unreconciled accounting items.

foundit