SQL DBA
This role has been designed as Hybrid with an expectation that you will work on average 2-3 days per week from an HPE office.
























Who We Are:
























Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. :
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation - giving clients the most effective solutions for a fast-paced, modern business along with the expertise to achieve maximum business benefit, and to deliver better experiences. What you will do: 1) Monitor generated log and event files for messages indicating errors that will result in an incident
2) DR Database availability Monitoring
3) DR Database Query Monitor
4) Monitor database log replication
5) Monitor event logs/error details
6) Report Status of Log Replications as per agreed schedules
7) Session/Query/Log/Latch monitoring
8) Monitor the DB for failures and logged system events that indicate an imminent failure
9) Purging database Logs and trace files
10) Periodic config review to maintain consistent configurations
11) Review and recommendation to maintain availability
12) Monthly report on database availability
13) Monitor the DB for failures and logged system events that indicate an imminent failure.
14) Reinstall Database software
15) Reconfigure log Shipping
16) Transaction replication
17) Failover clustering
18) AlwaysON
19) DB encryption
20) Link Server
21) DB migration
22) Handling Major incident
23) Responding to database related incidents and drive corrective action
24) Tuning DB parameters
25) Support to SQL DB L2 team for handling critical issue.
26) Correlate related incidents together into a problem ticket and manage through the problem management process
27) Use trend analysis to identify, detail, categorize, prioritize and create Problems Management Records.
28) Restoration of database
29) Creating jobs/job schedule for routine/Maintenance jobs & Rebuilding of indexes
30) Purging database Logs and trace files & Performance Management
31) Defragmentation of Database and performance tuning
32) Manage all Service requests through the change management process
33) Automate administration tasks where possible
34) Manage and update all Database environment documentation Knowledge and Skills: Technical:

• Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
• Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
• Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations
• Independently analyze, solve, and correct issues in real-time, providing problem resolution end-to-end.
• Refine and automate regular processes, track issues, and document changes
• Assist developers with complex query tuning and schema refinement.
• Provide 24x7 support for critical production systems.
• Perform scheduled maintenance and support release deployment activities after hours.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• SQL Server database administration for versions 2008R2 - 2019.
• Experience in high availability solutions to replication using mirroring, Always-on Availability, snapshots, Windows clustering
• Azure DB and SaaS. Managed instances, and AzureDB.
• AWS DB, EC2, RDS supporting SQL Server and MySQL databases
• SQL and performance tuning experience.
• Database refreshes and upgrades.
• Capacity planning.
• Migration of databases from on-prem to Azure/AWS.
• Good leadership skills in SQL Server technology.
• Provide guidance and recommendation to the infrastructure and application team on database setup and technologies.

Non Technical:

• Excellent verbal and written communication skills in language to be supported.
• Experience in troubleshooting in a technical environment.
• Excellent analytical and problem solving skills.
• Software and hardware knowledge of computing, storage and peripheral devices.
• Advanced proficiency with case management databases and tools.
• Superior customer service skills.
• Ability to solve and document solutions for usage of other technicians and customers.
• Ability to mentor new agents.
• Ability to lead resolution activities with escalated customers.
• Ability to contribute to technical action plans.

What you need to bring:

• Bachelors degree in Engineering (or Equivalent).
• Experience: Minimum 10 years of experience in Enterprise Technical Support environment
• ITSM / project management knowledge is essential.
• Flexible to work in 24X7 support environment, ready to travel 25% of the time.

Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity {+ 5 more}




















What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.




















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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.