Job Description

SUMMARY: Ensures the company\'s software products meet quality standards by researching, consulting, performing testing processes and leveraging automation tools to measure total product quality. Performs quality assurance activities requiring planning, scheduling, and testing to ensure that developed or third-party products meet functional business requirements and technical design specifications. JOB DUTIES & RESPONSIBILITIES: Manage QA department. Manage QA team resources as direct reports. Setup processes to improve team efficiency, productivity, and product quality. Ensures process adherence. Review testing strategies to make sure deliverables are tested from different angles like performance, scalability, and usability. Meet with Product Manager and Dev Manager to choose sprint scope based on QA resource availability and Product Management\'s work item priorities. Coordinate with Dev Manager and DevOps on the timing of QA release deployments. Manage QA team\'s execution against the sprint plan. Responsible for QA deliverables and status reporting. Lead the QA project team and help the team get to the project completion. Review the test scenarios and test strategies to ensure top quality application delivery. Communicate the project QA status to higher authorities. Responsible for maintaining QA artifacts. Ensures test cases are developed based upon business requirements and technical design specifications with emphasis on positive testing, negative testing, integration testing, and performance/ stress testing. Develops and executes automation testing strategy and processes. Responsible for test environment setup including application installation, test data preparation, documentation, and assets management. Provides feedback loop to Product Manager and Development Mangers on overall product quality. Peer-Review test scripts and test results. Contributes to the success of the organization by helping others accomplish job results learning new skills needed by the team finding new ways to help the team. WORK EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor\'s degree from a four-year College or university and at least three to five years related experience and/or training or equivalent combination of education and experience. 6+ years Quality Assurance experience. 2+ years of experience with automated test tools Such as Selenium, Python, or Cucumber 2+ years of experience working on SAAS products A good understanding of SQL - able to create SQL scripts to obtain required data. Excellent communication skills. Leadership and conflict resolution skills. Critical thinking and multitasking. General programming knowledge and experience. Ability to develop detailed test cases based on software/hardware changes. Ability to execute and evaluate results of detailed test cases. Ability to learn new technologies and business concepts quickly. Knowledge of the system/software development life cycle. Strong analytical and problem-solving skills. Experience with automated test tools is required. Familiarity with the Agile Development process is a plus. QA certification is a plus. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to remain stationary move lift and/or move up to 15 pounds. The employee must regularly sit use hands to finger, handle, or feel reach with hands and arms communicate. Specific vision abilities required by this job include close vision.

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