Job Description

Calling all innovators - find your future at Fiserv.


We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title


Specialist, Technical Professional Services (Project Management) What does a successful Professional, Technical Professional Services (Implementation Analyst) do?


The Implementation Analyst will be responsible for Managing the Projects effectively by ensuring the successful completion within the given timelines and SLAs with great accuracy. Analyzing the Scope, Managing the Project Documentation, Billing and Reporting with great efficiency. Coordinating with Clients and various stakeholders by keeping them informed with timely updates and keeping the track of the project progress and timelines and milestones. Working with different groups and resources to accomplish the successful implementation as per the project requirement.

What you will do

• Deliver a project as per pre-defined milestones, leading timely completion of all deliverables whilst managing resources, deadlines, and budgetary requirements.
• Identify and assess opportunities with due diligences, ranging from simple automation, RPA, AI and process improvement to make processes automation ready.
• Work as per the defined project scope and deliverables that support business goals in collaboration with senior management and stakeholders.
• Maintain detailed and comprehensive project plans and scheduled timelines and milestones using appropriate tools.
• Effectively communicate and manage project expectations to team members and stakeholders in a timely and clear fashion.
• Manage schedule, dependencies, and resource utilization. Own management of stakeholder expectation alignment gaps and/or gaps in meeting client expectations.
• Establish project governance including all stakeholders and deliver progress reports, proposals, requirements documentation and presentations.
• Ensure all projects are maintained in the central project portfolio management tool. Maintain the rigor as per the predefined project governance and ensure project reporting is accurate and concise.

What you will need to have

• Graduate or equivalent Degree in any stream. (Computer Science, Management Information Systems, Finance, Accounting or Business is preferred).
• 5-7 years of experience in customer facing projects / client support role or project coordination / project management in the IT service industry
• 5-7 years of experience in similar profile as a Project Manager or a Business Analyst

What would be great to have

• Knowledge of basics of US Banking, Transactions, Item Processing
• Having good knowledge of comprehensive Project Management.
• Familiarity of various File formats such as COF, X9, TIFF and Transmission methods like DMZ, NAS Drive etc.
• Certification in Project Management

Working Hours (IST):

• 17:30-02:30
• Monday through Friday


Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:


Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune•• magazine's "World's Most Admired Companies(TM)" 9 of the last 10 years, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:


Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.


Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.


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