Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Specialist, Technical Professional ServicesWhat does a successful IT Business Consultant do?

• Field Technician for DNA Core processing Implementations and Technical Professional Services
• Act as technical consultant working directly with clients in areas such as networking, Windows system administration, and software deployment.
• Build, maintain, and train DNA core application servers and surround systems.
• Utilize and grow both technical and financial industry skills as part of a rewarding, unique, and challenging position
• Thrive with high-energy and innovation while receiving a competitive compensation package
• Build industry exposure and connections by working directly with Fiserv clients
• Gain exposure to a diverse group of financial technology products which integrate to DNA

Basic Qualifications for Consideration:

• Bachelor\xe2\x80\x99s degree in, Computer Science or an equivalent combination of education and experience
• Minimum 5+ years IT/industry experience
• Technical and analytical background troubleshooting Windows, including workstations and servers
• Advanced knowledge of Windows 2016/2019/2022 Server and Windows 7/10/11 required
• Advanced skills in Microsoft IIS and SSL Certificates
• Strong working knowledge of Oracle and MS SQL Server databases
• Must have exceptional troubleshooting skills and be able to resolve complex technical issues by researching through internet and other internal knowledge base tools

Preferred Skills, Experience, and Education:

• Capable of multitasking across projects within a fast-paced and demanding environment
• Strong verbal and written communication skills, and excellent customer service skills
• Superior attention to detail, and a resourceful problem solver
• Team player who strives for excellence
• Experience using, configuring, troubleshooting and/or developing for the Open Solutions DNA application suite
• Experience working with large enterprise-wide application systems
• Minimum 2 years of Oracle and SQL Server database experience, including SQL Development
• Experience with Citrix and/or other virtual thin-client software/architectures
• Experience with troubleshooting web applications using Fiddler.
• Experience using Microsoft Sysinternals Suite to troubleshoot application errors.
• Experience with Nexus Enterprise Configuration Utility to configure Cash Dispenser and Recycler Machines
• Knowledge of network troubleshooting using tools like Telnet and Wireshark.

This role is required to be performed onsite (office) as well as shift timings 5 PM to 2 AM IST.Flexible for weekend supportThank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune\xc2\xae magazine\'s "World\'s Most Admired Companies\xe2\x84\xa2" 9 of the last 10 years, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to innovation and excellence.Our commitment to Diversity and Inclusion:We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

Fiserv