Summary: Knowledge Management Specialist Should support Content Management, Training team and SME (Subject Matter Expert) in coordination of the project, should have design & development skills. The primary responsibilities are to make online training modules for Insurance Ops teams. They should be able to connect with Process SME/Specialist understand the process flow/SOP and create online modules accordingly. Knowledge & Skills: 2-4 years\' experience in e-learning development & instructional designing Knowledge about US Insurance industry Utilize tools like [Articulate Storyline 360] to build eLearning courses Knowledge of instructional theory, including assessment Work in a fast-paced, constantly changing environment Proficiency with learning management systems (LMS) The ideal candidate should have excellent communication skills (written and verbal) and have experience in using Microsoft Word and Excel & PowerPoint. Strong attention to detail, time management, and the ability to work independently Ability to work with others internally and develop/maintain strong working relationships Has a good team spirit and positive attitude. They should be able to work independently and in a team atmosphere. They should also have basic knowledge of supported business functions, processes/procedures, systems, etc. Education: Graduate from any stream
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