Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Title: Specialist - Knowledge Management and Bid SupportBusiness unit - JBS MarketingReporting to Manager - Proposal WritingKey stakeholders - Proposal Managers, Bid Managers/Directors, Bid Coordinators, Sales Enablement and Operations Leads, Regional KM SPOC, Subject-Matter-ExpertsDirect reports - Not applicableDuties & responsibilitiesWhat this job involves -Work collaboratively with the Sales Leads and proposal writing manager to provide support for varied bid management and Knowledge Management tasks (including SharePoint)Bid Support:

• Actively engaged in gathering and managing regional content and data metrics, which are owned by multiple business teams in APAC.
• Champion proposal best-practice; assist with driving consistency across all documents in accordance with JLL corporate standards & templates and revise necessary standards to fit region and client-specific demands.
• Support the proposal leads in RFI/ RFP Submissions. Would need to edit or re-write the responses to provide the best suited responses.
• Contribute content to the Solutions and Proposals library through development of case studies, CVs, baseline content and creative elements for pursuits.
• Partner with functional subject matter experts and leaders to organize, manage, and share content with intended stakeholder audience.
• Assist in development of bid presentations, in coordination with proposal managers, sales leads, client account managers, bid-coordinators, and graphic design specialists.

Knowledge Management Specialist

• Key role in the design and management of the KM SharePoint site and workflow. Support in managing our regional knowledge network that is housed in an Office 365 SharePoint environment.
• Manage content lifecycle and work with content owners to ensure items are updated on a periodic basis and ensure proper document tagging & naming conventions are adhered.
• Maintain the library and other relevant business development collateral; identify best-in-class material.
• Performing quality control/testing and provide feedback on the functioning of web features in displaying content on content platforms.
• Ensure that the content management systems remain up-to-date, accurate, and functional
• Staying informed on KM and SharePoint best practices to identify and apply best practice improvements.

Performance objectives

• Provide quality support to the bid team by managing bid submissions within defined timelines, ensuring compliance with bid specifications and client requirements.
• Implement, maintain, and improve knowledge management systems to facilitate seamless access and retrieval of information.
• Ability to create/update content libraries
• Ability to work on designing/ formatting tasks (intermediate level)
• Ability to share ideas, display proactiveness, ownership of individual tasks, contribute in team projects, and ensuring closure in strict timelines
• Teamwork, timeliness, quick learning, resourcefulness, ability to ideate - would be the key traits
• Should be open to support during peak hours or after-office hours to contribute towards urgent client submissions

Key skills

• Proven experience as a Bid management/ Support Specialist, Knowledge Management Specialist, or similar role.
• Proficiency in using knowledge management software and related technologies.
• Experience in design/ formatting in MS Word and PowerPoint.
• Excellent communication and interpersonal skills, with the ability to facilitate knowledge sharing effectively within a diverse team.
• Strong organizational skills and meticulous attention to detail.
• Able to work on strict turnaround times, and have a problem-solving approach

Employee specification

• Post-Graduate, with excellent academic credentials
• 7-8 years of relevant experience from a professional services firm, including content management, and bid support

Location:On-site -Gurugram, HRJob Tags:JBSIf this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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