:As a Specialist I in our team, you would be responsible to work in Back Office functions and requests could include general correspondence, Hardship, Cease and Desist , Attorney representation requests and \\ or provide Account Record Requests. The processes could also include working exception reports for Collections processes (Settlement, Reage, Charge Off Reversal, Vendor Management) The aim of the unit is to provide effective resolution and creating a world class experience for Customers while managing the stringent SLA\'s for document \\ exception processing.Job Responsibilities
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