Job Description

Duties & responsibilitiesWhat this job involves

• Liaison with the requesters/stakeholders/website owners for the website needs, facilitating communication and coordination.
• Ensure delivery deadlines are met, communications and interactions with client for managing workflow and aligning delivery timeline.
• Establish and implement policies and procedures, managing the workflow for the content publishing team. Understands and able to enforce processes for the team.
• Help to prioritize responsibilities for the team with alignment with the client.
• Resolve problems and escalate as needed
• Review work prepared team, ensuring that accurate records are maintained for all clients
• Responding to queries from stakeholders and clients, management of complaint.
• Ensure all activities within the team are performed accurately, timely and efficiently
• Escalate and flag any likelihood of failure to complete processes by deadlines, maintain and update the team issues log.
• Ensure that policies and procedures are followed consistently and highlight necessary amendments
• Manage projects related to transition of work to our team, account and strategy onboarding, continuous improvement initiatives, report automation, and any other firm initiatives
• Accountable for time and resource management of the team

Key skills

• Experience in SharePoint for Website management as an expert
• Experience in multi-site development in SharePoint
• Exposure to automating content publishing activities in SharePoint
• Exposure to project/workflow management tools like: Workfront, Wrike, JIRA etc.
• Proficiency in using Microsoft Office products (Excel, PowerPoint, Word, and Outlook).
• Ideal candidate will be adaptable to new tools as per business requirement
• Understanding of Content Management Systems like Microsoft SharePoint, Wordpress etc.
• Prior experience in MnCs and global roles
• Excellent written, verbal and interpersonal communications skills
• High attention to detail with consistent high quality deliverables
• Must be a self-starter, but also a team player with the ability to multi-task and excel in a fast paced, matrix and customer service oriented environment

Employee specification

• A Bachelor's/Masters degree
• 5-10 years of professional experience in Website maintenance and development
• At least 3-4 years of experience in SharePoint or other CMS
• Experience of working in a Marketing/ Communications agency set up

Location:On-site -Gurugram, HRJob Tags:JBSIf this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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