Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



The Specialist Business Intelligence Analyst will work as part a small Business Intelligence Team to develop innovative analytical solutions that support the business to maximise compliance, increase productivity whilst minimising costs and maximising profit.

The Business Intelligence Team is commitment to continuous learning and innovation and as such the job holder will be expected to embrace the Tableau and Alteryx external communities, to ensure their skills are constantly evolving and they embrace new analytical techniques and functionality within our core BI products.

The Specialist Business Intelligence Analyst will be expected to support the development of analytical Proof of Concepts to demonstrate the potential return on investment and then to transform Proof of Concepts into sustainable processes that can be adopted by your business area and can be shared across JLL. This will be done as part of the wider Business Intelligence Analytics Team within JLL, ensuring any developed solutions are documented and embedded within the operating framework of the team.

The Specialist Business Intelligence Analyst will be responsible for developing end to end, analytical solutions for complex business initiatives; being able to translate business requirements into insightful and sustainable dashboards and analysis, that support our ability to maximise compliance, increase productivity whilst minimising costs and maximising profit.

The role has been deliberately titled 'Specialist', the individual will not only be responsible for developing complex solutions but also to mentor and coach other Business Intelligence Analysts within the business. Continuous development and learning is a core component of the our Business Intelligence Team and the individual will be expected to lead development tasks, understanding the longer term personal development goals of the team and collaborating across accounts to benefit the wider JLL Business Intelligence Community.

As business area's use of data and analytics matures, so will the tools and platforms the business uses for Business Intelligence. The Specialist Business Intelligence Analyst will be expected to embrace new technology and techniques, leading the development of Proof of Concepts to demonstrate the potential return on investment and then to transform Proof of Concepts into sustainable processes that can be adopted by the business area and can be shared across JLL.

In addition, the ideal candidate will demonstrate an ability to embrace new techniques and technology, taking a high-level business requirement and working in partnership with external experts to develop solutions from conceptual models, through to actual proof of concepts and finally sustainable business as usual solutions.

The person will be accountable for defining, prototyping and implementing complex analytical solutions, being able to transform transactional data into meaningful business insights.

The ideal candidate will be a highly skilled individual, being able to demonstrate strong data visualisation skills, from design thinking through to creative solutions. They will be required to work at pace, using agile project management methodologies that enables an iterative approach to project delivery.

Whilst an outstanding technical knowledge is essential it is equally important the candidate can inspire existing Business Intelligence staff. They will be required to transfer knowledge and skills to existing staff; ensure the the Business Intelligence Team is continuously learning and developing as a peer group as opposed to a set of individuals.

Day to day

Lead the technical development of complex Business Intelligence initiatives, ensuring constant communication and partnership with the Head of Business Intelligence.

Liaise with key stakeholders across the business to translate complex requirements into effective business solutions.

Lead and work as part of sprint development teams to develop sustainable solutions.

Ensuring iterative design processes are followed, providing regular feedback and engagement to the business.

Identify new analytics technology and techniques, building proof of concepts that demonstrate the potential use case and return on investment for the business.

Be an active member of the internal and external Work Dynamics Business Intelligence communities to identify and implement industry best practice on the business's analytics.

Facilitate the continuous growth in skills and knowledge of the other analysts within the business

Actively participating in feedback to other analysts with respect to the development of new initiatives.

Be continuously looking 12-18 months in the future, actively participating in defining the Business Intelligence strategy and identifying opportunities for growth in terms of revenue, compliance and productivity.



Desirable Knowledge & Capabilities

A Business Intelligence expert with knowledge of data visualisation and analytical techniques.

Bring global experience and best practice to bust silos and ensure effective utilisation of data.

Proven examples of having utilised Tableau and Alteryx to develop innovative solutions to complex requirements.

Demonstrates an ability to learn new techniques and tools, as and when identified, for example predictive modelling.

Communication - Excellent presentation skills (verbal and written)

Strong understanding of analytic/statistical concepts with the ability to explain them to others.

Strategic Thinking - Ability to think broadly, create a shared vision, and embrace change as an opportunity.

Customer service - Understanding data customer needs and setting and managing appropriate expectations within system, project, or contract constraints all while providing exceptional and customer service, creating trust and transparency which enables integration

Team-building - Key stakeholder and collaborators are geographically dispersed. Getting results from ad hoc groups of disparate people is critical.

Proven team leadership success and ability to manage through influence.

Working experience of Agile Project Management methodologies



Skills and Experience

Bachelor or Master degree - BI, computer science, econometrics, operations research or statistics preferred, or equivalent working experience

Minimum 3 years past work experience as a Business Intelligence, business or data analyst required

Fluent English

Ability to engage with colleagues across the Business Intelligence Team.

Exceptional communicator.

Experienced in working within a complex, corporate, environment.

Inspire trust, adapt and learn.

Ability to drive focus and excitement within teams.

Ambitious and driven to win

Consistently exceeds in performance targets and takes quick, corrective action when required.

Ensure execution, drive targeted results, focus on customers and lead courageously.

Acts as an internal Business Intelligence consultant to the business, not only scoping new requirements but challenging perceptions and prior methodology to ensure solutions are constantly delivered as best in class.

Previously evidence of creating innovative solutions that push the known boundaries of analytical tools such as Tableau and Alteryx.

Previous experience of using an enterprise level data warehouse and fact and dimensional data model

A proven track record of delivery and understanding of the latest industry approaches.

Able to drive innovation.

Able to clearly position the JLL brand in the industry and raise its profile.

Instils a proactive mindset that enables the organization to anticipate versus react.

Alters the firm's capabilities to achieve a higher degree of production.

Lives in the future not the present.

Inspires and motivates toward new and stretch opportunities.

Ability to transfer knowledge and expertise to colleagues that enables and empowers them to grow and develop.

Influence others, engage and inspire proactive collaboration, build talent, communicate effectively and build relationships. Emotional intelligence and strong presentation skills are required.

Business analysis, consulting/advisory and/or project or client management experience

Expert experience in Business Intelligence tools (for example Tableau)

Working experience in analytical toolkit (e.g. SPSS, SAS, R, Python) would be a plus

Outstanding analytical mindset with an ability to interpret, visualise and tell the story behind the data

Focus on providing relevant solutions to the clients' challenges, which drive productivity, profitability, client satisfaction or other important business metrics

Able to deliver high-quality work in a timely manner, also under time pressure

A team player with excellent written and verbal communication skills - able to effectively communicate both with technical experts and management, acting as an internal consultant to the business to advise, challenge and influence requirements and scopes

Professional experience and passion to further excel in broadly understood Business Intelligence, including: business & client understanding, business analysis, data visualization, databases, data integration, ETL, big data

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.