Specialist App/prod Support
Job Description
:TIER2 candidate will be able to manage many ticket reporting systems internal to AT&T that host monitoring and surveillance, network transport layer support, application support on managed voicemail platforms, triage of single/multiple system outages on open source and vendor supported hybrid platforms. This TIER2 is responsible for prioritizing work, identifying areas of improvement, and developing an action plan to research individual customer complaints. Needed skills will be at minimum understanding the OS layer stack, troubleshooting user interfaces, some desktop support or similar technical support skills and be able to work in a 24x7 Operations environment.Weekly Hours: 40Time Type: RegularLocation: Bangalore, Karnataka, IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3319534
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBangalore, Karnataka, India
-
EducationNot mentioned
-
ExperienceYear