Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Specialist, Application Support

What does a great Senior Cloud Engineer do?

In this role, you will help build the technology responsible for our core services with a focus in the Microsoft Azure Cloud eco-system. Your work will influence the success of companies across the world. Members of our Technology team are experts in the field, working to evaluate and improve today\xe2\x80\x99s systems while building tomorrow\xe2\x80\x99s.

Additionally, you will focus using analytical and troubleshooting skills to provide project participation, support continuity, and rotating on-call escalation. You will also lead detection and troubleshooting of issues that affect delivery of services for industry leading Digital Consumer Experience products. Teamwork and creativity are essential to this role. As a go-to point of escalation you will be challenged with resolving card holder impacting issues in a fast-paced environment.

What you will do

• Provide hands-on support for existing environments to include performance of the following related tasks: software installation, patch installation, upgrades, query writing, configuration, security, system monitoring and tuning, disaster recovery planning, and release deployments.
• Responsible for Azure / RedHat Openshift buildout and managing multiple clusters in a complex eco-system
• Implement tools and automation for build, configuration management, continuous integration (CI), deployment, and application monitoring.
• Automate and evolve infrastructure, deployment strategies and testing to support a quick turnaround of deployments.
• Maintain Infrastructure as Code (IaC) responsible for provisioning, configuring, and scaling infrastructure in cloud environments
• Work closely with Engineering to ensure all relevant KPI\xe2\x80\x99s are implemented within the monitoring framework.
• Participate in all Production Support activities during incidents and outages. Hands-on technical resource capable of resolving all technical issues within lower and upper environments and making recommendation for performance and capacity improvements.
• Participate in capacity planning, tuning systems stability, provisioning, performance, and scaling of the application infrastructure.
• The desire to resolve issues for a 24x7 environment in a non-impacting yet fast-paced resolve time.

What you will need to have -

• Bachelor\xe2\x80\x99s degree required; relevant, equivalent work experience may be substituted for degree requirement
• Experience with Azure services

• Azure Kubernetes / Elastic Kubernetes Service (EKS)
• Azure, Data Synpase, Openshift
• Database: SQL / RDS / Dynamo / PostgreSQL
• Other: AAD / IAM / S3 / Blob / File Shares / CloudWatch / CloudFront
• Working experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation
• Experience in Report Factory Platform
• Experience working with third-party vendors
• Able to work effectively, both independently and as a member of a cross-functional team
• Demonstrate a desire to automate as much as possible
• Able to participate in on-call rotation

What would be great to have

• Continuous Integration / Continuous Delivery tools: Azure DevOps, Tekton
• Linux system administration \xe2\x80\x93 ability to manage and troubleshoot Linux systems and services, bash scripting
• Networking: solid understanding of routing and networking concepts

• Experience working in an Agile development environment
• Collaboration platforms such as JIRA, Confluence, Wiki, ServiceNow

We welcome and encourage diversity workforce . Fiserv is Equal opportunity employer .All qualified applicant will receive consideration email for employment without regard to race, color , religion , sex, sexual orientation , gender identity , national origin , disability or status as a protected veteran .

Explore possibilities of a career with Fiserv and find your forward with us

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE\xe2\x84\xa2 500 company, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

Fiserv