The role will be Spec Analytics Analyst 2 (C09) in the TTS Analytics team
The role will report to the AVP leading the team
The role will involve working on multiple analyses through the year on business problems across the client life cycle \xe2\x80\x93 acquisition, engagement, client experience and retention \xe2\x80\x93 for the TTS business
This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
Qualifications:
Demonstrate ability to problem solve
Customer service skills
High attention to detail
Education:
Master\xe2\x80\x99s Degree in Business Analytics/data analytics
Must have:
Marketing analytics experience
Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
Predictive modeling using Machine Learning
Good to have:
Experience in financial services
Digital Marketing and/or Digital Experience domain knowledge
Job Family Group: Decision Management
Job Family: Business Analysis
Time Type: Full time
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