We are hiring for the position of Spanish Travel Sales/ Customer Care Executive for our company Webvio Technologies Pvt. Ltd. at Rajarhat, Kolkata.Need candidates with excellent Spanish communication skills.FreshersWorking days: 24 working days in a month , 2 paid leaves, 1 birthday Leave .Shifts: US shift (Inbound Voice) Fixed shift with Roster offIncentive : Up to 4 lacs in a month ( Average incentive 10 k to 50k in a month ) apart from salarySalary : 15K to 22KTraining : 30 days paid training.Responsibilities:-1.Manage incoming phone calls2.Identify and assess customers needs to achieve satisfaction3.Provide accurate, valid and complete information by using the right methods/tools4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionRequirements1. Candidate must have B2 Certificate2. Strong phone contact handling skills and active listening3. Customer orientation and ability to adapt/respond to different types of characters.4. Excellent communication and interpersonal skills.Benefits1. There\'s a good incentive structure.2. The environment is great and collaborative.3. The company offers work-life balance.4. It\'s a good place to grow knowledge, skills, and personality.5. The people are sincere and helpful, and that managers and supervisors are kind and dignified.6. The company provides facilities after a small request.
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