Job Description

: We are looking for a skilled Content Reviewer who is fluent in Portuguese (reading, writing, and speaking) with a certification of B2 or above. The ideal candidate will have experience in Quality Assurance, preferably within BPO or KPO operations, and will be responsible for assessing and moderating content to ensure compliance with quality and policy standards. This role requires strong analytical skills and attention to detail to support continuous content improvement initiatives.

Key Responsibilities:

Review and evaluate content in Portuguese for accuracy, compliance, and quality standards.

Ensure all content aligns with company guidelines and industry regulations.

Identify and flag inconsistencies or potential quality issues.

Collaborate with team members to enhance content processes and maintain quality standards.

Provide feedback and suggest improvements to enhance content quality and support operational goals.

Document findings and contribute to quality metric reporting.

Qualifications:

Proficiency in Portuguese (reading, writing, and speaking) with B2 certification or higher.

Experience in content review, moderation, or QA, preferably in a BPO/KPO setting.

Strong analytical skills and a keen eye for detail.

Familiarity with quality assurance and process improvement concepts.

Excellent communication skills and ability to work in a fast-paced, team-oriented environment.

Job Type: Full-time

Pay: Up to ?1,000,000.00 per year

Benefits:

• Health insurance

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Work Location: In person