Job Description

ONLY ONE BATCH: JOINING ON 03RD JAN 2025

Job Title: Spanish and English CCE

Location: Noida Sector-60

Process: US Voice Customer Service Process (Spanish and English Language),

Spanish Fluency: APPLY ONLY if you are fluent in Spanish (B2 level)

Communication: Excellent verbal and written skills

Salary: Rs.70000 CTC, 63.4k In-hand

Notice: Only immediate joiners (Joining on 03rd Jan 2025)

Experience: 6 months of International Call Center experience

Education: Any grad, undergrad, or fresher with good comm. skills can apply

Shift: Night shifts

Working Days: 05 days a week working, no cab

:

• Serve as the primary contact for Spanish-speaking clients.
• Translate documents and communications as needed.
• Provide clear communication in both Spanish and English.
• Resolve client inquiries efficiently.
• Ensure high client satisfaction and engagement.
• Prepare reports and maintain accurate documentation.
• Ensure compliance with relevant regulations.

Qualifications:

• Fluent in Spanish (B2 level) and English.
• At least 6 months of BPO experience.
• Strong process management and problem-solving skills.
• Excellent communication and interpersonal abilities.

Interview Process:

• 1st round Spanish - Virtual
• 2nd round English- Office
• 3rd round English Versant- Office
• 4th round Spanish Versant- Office

Send your CVs to hr@basebiz.in for immediate screening.

Job Types: Full-time, Permanent

Pay: Up to ?63,400.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Evening shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• International voice process: 1 year (Required)
• Strong process management and problem-solving skills: 1 year (Preferred)
• Spanish (B2 level): 1 year (Required)
• International Customer Service: 1 year (Required)

Language:

• Must be fluent in Spanish (B2 Level) (Required)

Location:

• Noida, Uttar Pradesh (Required)

Shift availability:

• Overnight Shift (Required)
• Night Shift (Required)

Work Location: In person

Application Deadline: 03/01/2025
Expected Start Date: 03/01/2025