Job Description

Job Title: Spa Receptionist (female)

: As a spa receptionist, you will be the first point of contact for clients visiting our spa. Your primary responsibilities will include greeting clients, scheduling appointments, answering phone calls, managing spa bookings, handling payments, and providing excellent customer service. Additionally, you will assist with administrative tasks such as maintaining client records, managing inventory, and ensuring the reception area is clean and organized.

Key Responsibilities:

• Greet clients in a friendly and professional manner
• Schedule spa appointments and manage the appointment book
• Answer phone calls and respond to inquiries
• Process payments and handle cash transactions
• Maintain cleanliness and organization of the reception area
• Assist with administrative tasks including filing, data entry, and managing client records
• Provide information about spa services and promotions
• Ensure client satisfaction by addressing any concerns or issues promptly
• Collaborate with other spa staff to ensure smooth operation of daily activities

Requirements:

• High school diploma or equivalent
• Previous experience in customer service or receptionist role preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in using computers and spa management software
• Knowledge of spa services and products is a plus

Job Types: Full-time, Fresher, Permanent

Pay: ?15,000.00 - ?21,085.22 per month

Sif:

• Day shift

Tunjangan:

• Health insurance
• Provident Fund

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person