Job Description

LOCATION: BASED IN MALAYSIA (KUANTAN)

JOB POSITION: SPA & FITNESS MANAGER
DEPARTMENT: SPA

JOB DESCRIPTION:

Spa Manager supervise the day-to-day activities of health and beauty spas, overseeing facilities, equipment, budget, and staff to ensure a serene atmosphere for clients. Understanding their roles and skills can assist in determining if this position aligns with your career goals. This article delineates the role, outlines common duties and responsibilities, and presents a compilation of qualifications and skills essential for success in this position.

JOB RESPONSIBILITIES:

• Responsible for overseeing all aspects of spa operations, including programs, services, operating hours, facilities, and staff.
• Coordinates the delivery of spa services, fitness, and wellness programs, as well as managing reservations, reception desk, and locker room areas.
• Directs and collaborates with the management team and staff to ensure effective execution of all spa activities.
• Continuously strives to enhance guest and employee satisfaction while optimizing the department's financial performance.
• Conducts spa tours as needed and handles special assignments and sales activities as required.
• Maintains accurate records and assists in staff training across all spa operations.
• Serves as a liaison between the spa and internal and external stakeholders.
• Efficiently schedules the Spa & Recreation team and monitors reception and recreation areas.
• Manages inventory and conducts selection interviews for new hires when necessary.
• Ensures the reception area is maintained in top condition at all times.
• Analyzes daily and future bookings to maximize revenue and coordinates schedules and services with receptionists.

JOB REQUIREMENT:

• Preferably possessing a University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.
• At least 3 years of experience as an Assistant Spa Manager.
• Holding an aesthetic qualification in treatments and training would be highly beneficial.
• Strong problem-solving, administrative, and interpersonal skills are essential.

Job Type: Full-time

Pay: ?88,360.00 - ?106,032.00 per month

Benefits:

• Food provided
• Health insurance

Schedule:

• Day shift
• Fixed shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Application Question(s):

• Will you be able to relocate to Malaysia?

Education:

• Diploma (Preferred)

Experience:

• Hotel & Spa: 3 years (Preferred)