Job Description

SUMMARYWe are seeking a dynamic Solution Manager with proven expertise in cost estimation, stakeholder management, and solution deployment to drive the integration of Bhashini's multilingual automation solutions into government and public sector workflows. This role serves as the primary bridge between government ministries, departments, and Bhashini's technical teams, ensuring alignment of requirements with cutting-edge language technologies.The ideal candidate will have a strong background in solution management, program delivery, and stakeholder engagement, coupled with the ability to develop accurate cost estimates and drive seamless implementation. They will bring a deep understanding of multilingual automation technologies, workflow optimization, and the unique needs of government entities.Location - DelhiABOUT US -Wadhwani AI is a nonprofit institute building and deploying applied AI solutions to solve critical issues in public health, agriculture, education, and urban development in underserved communities in the global south. We collaborate with governments, social sector organizations, academic and research institutions, and domain experts to identify real-world problems, and develop practical AI solutions to tackle these issues with the aim of making a substantial positive impact.We have over 30+ AI projects supported by leading philanthropies such as Bill & Melinda Gates Foundation, USAID and Google.org. With a team of over 200 professionals, our expertise encompasses AI/ML research and innovation, software engineering, domain knowledge, design and user research.In the Press:SoleCultures page of Wadhwani AI -ROLES AND RESPONSIBILITIESSolution Management and Feasibility Analysis:Serve as the primary liaison between Bhashini's multilingual automation platform and external government ministries/departments.Engage with stakeholders to understand their requirements, analyze feasibility, and recommend tailored solutions from Bhashini's portfolio.Translate business needs into comprehensive change requests, user journeys, and workflows that align with the platform's capabilities.Cost Estimation and Budgeting:Collaborate with the Technical Architect to structure accurate cost estimates for proposed solutions, considering milestones, individual components, or lump-sum models.Present cost structures to stakeholders with clarity and transparency to drive alignment.Continuously monitor and adjust cost estimates based on project scope changes and resource requirements.Stakeholder Engagement:Cultivate strong relationships with senior government officials, ministry representatives, and public-sector leaders to understand their unique challenges and demonstrate the value of Bhashini's solutions.Lead discussions and workshops with key stakeholders to ensure alignment on project goals and deliverables.Act as a trusted advisor, providing actionable insights to enable stakeholders to make informed decisions.Solution Deployment and Optimization:Oversee the smooth deployment of Bhashini's multilingual solutions within government workflows.Ensure seamless user experiences by addressing technical, operational, and procedural bottlenecks.Continuously optimize deployed solutions to meet evolving user needs and maximize efficiency.Collaboration and Leadership:Partner with cross-functional teams, including product managers, technical architects, and engineering teams, to ensure timely and accurate delivery of solutions.Provide clear guidance and mentorship to team members to maintain alignment with organizational goals.Maintain a collaborative environment among all stakeholders, fostering trust and transparency.Metrics and Reporting:Develop and track success metrics to evaluate solution performance, user satisfaction, and workflow efficiency.Use data analytics and visualization tools to generate insights and communicate progress to stakeholders.Regularly produce detailed reports to ensure transparency and alignment across all project phases.Industry Advocacy and Innovation:Stay informed of emerging trends in multilingual technologies, AI-driven solutions, and government technology initiatives.Advocate for Bhashini's mission to advance digital inclusion through innovative language automation.Proactively identify new opportunities to expand the adoption of Bhashini's solutions across ministries and departments.REQUIREMENTSEducational Background:Bachelor's or Master's degree in Computer Science, Business Administration, Engineering, or a related field.Experience:10+ years of experience in solution management, program delivery, or a related role.Proven track record of working with government ministries, public-sector stakeholders, or large-scale digital transformation programs.Experience with cost estimation and structuring budgets for complex technology solutions.Technical Skills:Familiarity with multilingual technologies, AI-driven solutions, or SaaS platforms is preferred.Proficiency in cloud computing (AWS, Azure), data analytics tools, and workflow optimization techniques.Strong understanding of Agile methodologies and project management tools like JIRA, MS Teams, and Power BI.Soft Skills:Exceptional communication, presentation, and negotiation skills for engaging with high-level stakeholders.Strong problem-solving abilities and analytical rigor to address complex challenges.Demonstrated leadership in managing cross-functional teams and fostering collaboration.Certifications (Preferred):PMP, Scrum Master, or other project management certifications.Certifications in cloud computing, data privacy, or governance frameworks are a plus.We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourage qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity, and disability. If you have any questions, please email us at careers@wadhwaniai.org.

Wadhwani AI