Job Description

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Department Name


Sales Industry


Technology Remote Job


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This is a remote position.


First Due is seeking a tech-savvy Solutions Consultant to help sell cloud-based, multi-module fire and EMS software to the nation's leading public safety agencies. As a First Due Solutions Consultant, you will be responsible for demonstrating our products while maintaining a knowledge of current and upcoming product features. You will work closely with the Account Executives during the sales discovery process to tailor your presentation to the customer's needs, resulting in increased sales and revenue.



The ideal candidate has knowledge of Public Safety and enterprise software sales experience.





The Role:

• Serve as a First Due product expert with the ability to present all modules to a variety of audiences.
• Partner with Account Executives during the Sales process to identify customer needs and build presentation strategy to respond to customer requirements.
• Prepare demonstration material for a tailored customer experience.
• Sell to many different levels of an organization, including fire chiefs and IT leaders, with the ability to answer questions ranging from product usage to security and software infrastructure.
• Identifying upsell opportunities.
• Coordinate post-demo follow ups as needed, including any product-related questions.
• Lead training sessions for Chiefs, officers, and line personnel on how to use the First Due platform.
• Maintain product knowledge of roadmaps and timelines of new features.
• Run large group presentations for 20 or more participants at a time.
• Able to present 3 or more times a day.
• Partner with the RFP team to build bid responses as needed.
• Ability to travel approximately 40% for onsite meetings or trade shows.





Qualifications and Experience:



You thrive when presenting and are skilled at making quick connections with customers. You are motivated by building rapport and solidifying powerful partnerships. Your organizational abilities position you to stay on top of a never-evolving community of clients and an ever-evolving product. You're a strong presenter, able to think on your feet, overcome objections, and cater your delivery to specific audiences.



You also have:

• Previous sales experience preferred.
• Technical experience preparing demonstration material.
• Experience demonstrating products to large organizations.
• Demonstrated excellent written, verbal communication and interpersonal skills.
• Strong organizational and time management abilities.
• Have a track record of meeting or exceeding goals.
• A bachelors or associates degree is preferred.





About First Due:



First Due is re-imagining Fire and EMS by providing an all-in-one cloud platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, and Response, First Due is transforming fire departments through next generation technology and innovation.

•Locality Media, Inc. is an equal opportunity employer. We do not discriminate and will take appropriate measures to ensure against discrimination and/or harassment in employment, recruitment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, national origin, ancestry, age, religion or belief, political affiliation, mental, physical, or sensory disability, medical condition, genetic information, pregnancy, retaliation, military or veteran status, marital status, family or parental status, sexual orientation, gender identity or expression, sex, or any other status protected by the laws or regulations in the locations where we operate. We will provide reasonable accommodation for applicants or employees for medical or religious reasons. We are committed to providing an environment of respect, acceptance, inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.•







First Due is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.