Overview:
Work experience and strong understanding of
• backend SharePoint site for MS Teams
• Teams direct routing and telephony
• MS health report
• Teams Federation, external sharing
• Auto attendant and call queue
• Teams voice telephony routing plan and policy
• Network architecture for MS Teams packet routing
• session border controller (SBC)
• MS Teams Admin portal
• PowerShell related to MS Teams
• CQD data analysis for problematic meeting/live events/web casting
• Initial log analysis for MS Teams desktop client related issue
• Performing root cause analysis of incidents and problems
Additionally, It is desirable to have exposure and knowledge of
• Microsoft recommended tools like Wireshark, fiddler etc
• recent developments about new feature like breakout rooms, together mode etc
• Understanding for deployed application like MS Forms, tasks etc.
• MS Teams architecture, Microsoft roadmap for Teams telephony
• Teams room
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