C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
Overview:
Summary
The Solutions Architect - Hybrid Cloud is a highly motivated, skilled resource who embraces an
entrepreneur approach with a strong work ethic. This position primarily focuses on solving
business challenges for ConvergeOne's customers with Outcome Based solutions that includes
strategic products and services. The position is responsible for assessing customer needs and
tailoring customized solutions that are moderate to complex in nature to fit business needs.
The Solutions Architect is well versed in all market offerings in their area of expertise and works
closely with the account team to ensure full accuracy of the solution design during the lifecycle
of the sale. Additionally, this position can explain, position, and justify costs related to
ConvergeOne's solutions.
Responsibilities:
Responsibilities
Essential Functions
Serves as the subject matter expert in key areas of Hybrid Cloud Solutions (compute,
storage, switching and Virtualization) with a broader background in integration between
public clouds.
Analyzes customer needs, issues, and interests to formulate a strategy that will achieve
business objectives
Provides solution consulting, technical design, and sales support for account opportunities
Provides live demonstrations for customers and sales teams
Develops and maintains technical competency and related certifications for core products
and solutions areas
Provides Customer facing presentations to customers, user groups, and conferences as
required
Keeps current on industry changes, participate, when possible, in organizations directly
involved with SME products and services, and continually works to improve techniques and
sales knowledge
Provides timely and accurate deliverables to customers including statements of work and
product designs
Works with customers to align technology to their business opportunities and needs in
context of their Hybrid Cloud strategy
Assists in delivering consulting engagements, working with distributed sales teams along
with deployment team members
Designing Endpoints such as Laptops, MiniPCs, and Desktops
Provides ownership of Technical Solution Deliverables. These could include:
Participating in Discovery and Documentation of Business Requirements
Collaborates with other technical resources for creation, review and evaluation of Bill of
Materials, 3rd Party Quotes and SOW, Services, Infrastructure Requirements
Owning Statement of Work Language Gathering from other resources and Assembly of SOW
Participating in Solution/Delivery Assurance and Services Handoff Meetings
Prepares technical designs using manufacturer design tools for product area of focus
Ensures productive relationships with manufacturer technical peers
Demonstrates command of the Hybrid Cloud technologies and other ecosystem solutions
Masters a deep technical knowledge and possesses the communication skills and
organizational agility to guide customers through Hybrid Cloud integration projects and
must also be able to perform the hands-on technical solution design work on his/her own
Identifies solution system interfaces, constraints, scope, cost, risks, and value
Utilizes knowledge of architectural design and documentation
Stays up to date with Hybrid Cloud technologies (compute, storage, Hybrid Cloud switching
and Virtualization)
Stays up to date with Hybrid Cloud manufacturers programs and promotions including
Cisco, Dell, PURE, Veeam, HPE, AWS
Qualifications:
Qualifications
Required Qualifications
Minimum of 10+ years of documented corporate IT experience in Datacenter solutions is
required
Solid experience in Hybrid Cloud Compute Technologies (Cisco, Dell , HPE, etc.)
Solid experience in Hybrid Cloud Storage Technologies (Dell, Pure Storage, HPE.)
Solid experience in Hybrid Cloud Networking technologies
Solid experience in Data Protection technologies (Air Gapping, Traditional Backup Solutions,
etc.)
Solid experience in Virtualization Technologies (VMware, KVM, Microsoft)
Solid experience in Cloud technologies (AWS, Azure)
Candidate must also have excellent communication, interpersonal, troubleshooting and
customer service skills
Additionally, the candidate must thrive in a fast-paced environment and balance multiple
projects at once
Proactive approach to organization and problem solving
Excellent verbal and written communication skills
Certifications or equivalent experience in area of focus
Ability to work independently with minimal direction resulting in an accurate solution
architecture for the client
Accustomed to working in virtual office environment
Excellent communication and presentation skills, with the ability to articulate technical
concepts to diverse audiences, including executives and technical teams.
Strong analytical and problem-solving skills, with the ability to assess customer
requirements, identify solutions, and address challenges effectively.
Experience in collaborating with cross-functional teams, including product management,
engineering, and sales operations
Ability to effectively articulate ideas to both technical and non-?technical audiences
Excellent interpersonal and communication skills
Excellent written and oral presentation skills
Strong technical aptitude
Exceptional customer service orientation
401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
HSA with + Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance
Legal/ID Theft Plans
TeleHealth Options
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
On Demand Pay (Daily Pay)
Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.
EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm