Job Description

What you?ll do:

• Assists Project Managers in planning efforts including detailed project plan task detail (work breakdown structure) based on the specific phase/need of the project
• Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements.
• Expert in developing / utilizing AI/ ML algorithms in statistical forecasting space
• Working experience of R, python packages
• As required, ability to represent Blue Yonder in industry conferences workshops preferred
• Ability to execute projects single-handedly with high delivery quality
• Facilitates/leads business diagnostics, process analysis and/or design workshops to help flush out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements
• Leads the writing of functional specifications during the design phase of the project that supports the documented solution design
• Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, ? Prepares for and conducts customized end-user training workshops to support application training content outside of base application knowledge / Blue Yonder Certifications
• Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations
• Provides advice to customers regarding industry best practices and process methodology
• Recognizes and highlights incremental revenue opportunities with existing customers/projects.
• Serves as a functional liaison and attends and contributes to key meetings between Blue Yonder project team, key customer contacts, and customer users, up to and including key executive project sponsors
• Understands how the Blue Yonder solutions within the area of focus can be configured and delivered to better facilitate customer business processes (ensuring the ability to design, execute, and deliver)
• Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners
• Follows up on cases opened with Blue Yonder Support Services to help in resolving defects for the customer.
• Provides non-technical end user support during the