Job Description

Solution Analyst Senior - Enterprise PLM

Description

Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications.

Analyzes and evaluates application functionality and provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities

Determines and documents optimum application setup and configuration to meet functional requirements and specifications; configures and verifies application setup and configuration

Develops expertise in emerging application and solution trends and functionality; provides functional recommendations for assigned applications and systems.

Conducts analysis of potential application solutions, identifies and recommends solutions to address functionality gaps in the application.

Develops and maintains strong relationships with relevant vendors; works with vendors to improve application functionality and resolve functionality issues

Partners with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs.

Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed).

Creates and manages functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution

Qualifications

Skills

Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements.

Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements.

Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.

Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.

Solution Validation Testing - Validates a configuration item change or solution using the Function\'s defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements.

Business insight - Applying knowledge of business and the marketplace to advance the organization\xe2\x80\x99s goals.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Global perspective - Taking a broad view when approaching issues, using a global lens.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Education, Licenses, Certifications

College, university, or equivalent degree in Information Technology, Business or a related subject required.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Intermediate level of relevant work experience required. 3-5 years of experience.

Additional Responsibilities

• Lead business and functional resources in the design of efficient enterprise business processes that leverage technical solutions being delivered or developed.
• Facilitate working sessions with a diverse group of individuals for different project needs e.g. to gather requirements or to demonstrate software function.
• Provide PLM application knowledge to various groups within Cummins so that PLM technologies and applications can be evaluated and placed appropriately on the Cummins PLM roadmap.
• Work with the PLM Support team so the there is a common picture of the overall PLM solution direction
• Provide guidance on high-level solution direction within PLM
• Design / Develop Process Solutions for business to meet the strategy objectives
• Perform cost-benefit analysis and suggest and develop metrics to track progress to meet objectives
• Participate in the creation of standards, processes, procedures, and guidelines for the IT team as well providing guidance and input to training material development.
• Analyse and revise existing systems and documentation to identify remediation or improvements in the application solution.

Additional Skills

• Strong customer interfacing skills to convey design approaches.
• Ability to translate business requirements into functional specifications.
• Ability to learn about and recommend new technologies.
• Strong communication and team skills to work effectively on multi-business unit, multi-functional teams.
• Can lead design related workshops, drive issue resolution and act as a change agent.
• Creates and maintain relationships with new acquaintances quickly and confidently; works to build trust and partner with stakeholders; successfully manages both internal and external relationships (e.g., vendor relationships); is comfortable in a challenger role that, at times, requires building constructive tension in interactions.
• Apply different approaches to convince others to change their opinion or plan, and wins support from others for ideas; is able to build support with peers without direct lines of reporting across a matrix organization.
• Consider the relative benefits and costs of potential actions to choose the most appropriate one; acts decisively and swiftly; identifies problems and drives toward solutions; takes on responsible roles and accountability for outcomes even when things go wrong; is comfortable making difficult decisions.
• In-depth knowledge of PLM Windchill application and engineering processes
• Awareness of impact on performance and user experience due to configured application
• Ability to direct, mentor, develop functional teams on Windchill and engineering processes

Additional Experience

• Experience of 5 yrs on PLM products that includes at least 3 yrs of PTC Windchill for CAD, BOM and change management.
• 6 or more years of system analysis and design experience is required. This should include the creation of functional requirements for enterprise-level business application solutions involving multi-tier client/server, database, or web-based applications.
• Experience with a full software development lifecycle process that included formal project management.
• Functional domain knowledge should include PLM software applications, technical domain knowledge is a plus. Knowledge of Windchill 12 is preferred.
• Experience of BOM Views, MPMLink, Variant Configuration, Options and Variants, is highly desirable.
• Familiarity with other PTC applications, Creo Parametric, Creo View, Integrity and Thingworx would be useful.

Experience extending the digital thread downstream from PLM would be an advantage.

Job SYSTEMS/INFORMATION TECHNOLOGY

Primary Location India-Maharashtra-Pune-India, Pune, IOC Tower A

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Dec 8, 2023, 5:50:15 AM

Unposting Date Feb 6, 2024, 1:29:00 PM

Organization Corporate

Role Category Hybrid - Potential for Partial Remote

Relocation Package Eligible

Req ID: 23000AHC

Cummins