Job Description

We at Kalpataru Computer Services are Hiring For Software testers. Send In your resumes to kcshr@kcssoft.net Mumbai Candidates preferred.. Education:-Bachelors degree in Computer Science, Engineering or related field Job Skills:- Experience of Supporting Software Applications Experience in writing SQL queries to understand data and resolve issues Experience in managing Severity Tickets Knowledge of Banking and Capital Markets a big plus Possess sound analytical skills to quickly identify cause and effect relationships Knowledge in Linux and Windows Operating System. Sound written & verbal communication skills Responsibilities:- Understand the product and associated stakeholders thoroughly. Understand Customer operational environment and needs Keep Customer at the forefront of all requests and advocate Customer\xe2\x80\x99s needs Be the first line of defense, and find the root cause of an application malfunction, Solve issues and escalate to the next level for solution. Engage with internal development teams to find suitable solutions and get closure Have the foresight to anticipate and address potential issues before they become issues Support customers through various means of communication including onsite, email, phone, chat, etc Identify, resolve or manage the resolution of system issues Own and track tasks within SLAs and manage issues as per Escalation Matrix. Do visit our website- kcssoft.net. Job Type: Full-time Salary: 9200,000.00 - 9400,000.00 per year Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Preferred)

Experience:

• Manual testing: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person