Job Description

Zenarate AI Coach helps leading brands develop confident top-performing agents through AI Simulation Training. Zenarate's AI Coach is used worldwide every day in over a dozen countries, including the U.S., Canada, Mexico, Philippines, India, and Europe in 15 languages. Zenarate customers include leading companies in financial services, healthcare, insurance, telecommunications, technology, retail, and travel industries.About the PositionWe are seeking a talented, passionate and experienced Sr. Software Engineer to join our team and develop world-class scalable, reliable, secure and cost optimized infrastructure to run our software products and AI workloads to illuminate new possibilities in the world of work. If the prospect of addressing these intricacies in a dynamic fast paced start-up environment excites you, this position is an ideal fit.ROLES and RESPONSIBILITIES

• Take end to end ownership of systems and their entire lifecycle, including the development of new systems that are maintainable, extensible, resilient and scalable, as well as enhancing existing systems.

• Collaborate with team members to solve complex business problems using technology.

• Provide mentorship and guidance to junior engineers in the organization.

• Ensure the overall success of the team and be accountable for the outcomes of collaborative efforts.

• Experiment with new proof-of-concept (POC) initiatives to raise the bar for technical excellence and innovation within the team.

Zenarate is a company of people committed to:

• Providing the Customer with the finest software backed by consistently top-quality service.
• Deliver our software and services efficiently, thus ensuring fair prices to the Customer and a sound investment for the shareholder.
• Treating the Customer as we expect to be treated xe2x80x93putting the Customer first every day and meaning it.
• Being leaders in innovation, quality, efficiency, and customer satisfaction. Being known for doing the little things and the big things well.
• Insisting on an inclusive environment where every single person is given the encouragement, support, and opportunity to be successful.

Zenarate is a company of people who expect to:

• Be treated fairly. Work hard in an environment absolutely committed to excellence and Customer satisfaction.
• Work with people who respect each other as important individuals.
• Have meaningful work to do and the education, equipment, and support to do it.
• Know what is required of them and be kept candidly informed of their performance and progress.
• Be judged individually by the quality and consistency of their effort, enthusiasm, honesty and results.
• Be encouraged to offer suggestions and ideas with the understanding that each will be promptly considered and responded to; be able to reasonably speak their minds.
• Receive ample information about the companyxe2x80x99s plans, activities, and results. If these values resonate with you then we look forward to meeting you.

For more information about the company visitRequirementsMINIMUM REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to write maintainable, extensible and readable code and unit test cases in Python using Flask and FastAPI frameworks.

• Should have a good understanding of design patterns and should be able to apply them on real world projects.

• Should have good debugging skills.

• Should be able to read existing code and make changes to it.

• Experience building, maintaining and debugging distributed systems.

• Should have great verbal and written skills to be able to express their point of view using design docs.

• Should have good HLD skills.

• Should be very strong with Relational Databases, knowledge about other non-relational databases is a big plus.

• Deep experience in designing, developing, and scaling RESTful APIs, with a focus on authentication, authorization, caching and performance.

• Strong understanding of security protocols, including OAuth, OpenID Connect, and SAML for secure data exchange and access management.

• Knowledge of xAPI for tracking learning data and integrating LRS statements is an added advantage.

• A great sense of ownership of systems that are being built, and passion to solve complex business problems using technology.

Benefits

• Competitive salary package that will continue to grow as you gain experience.
• A full suite of benefits including health insurance, lunch, team parties, outdoor tours, and much more
• A casual workplace that appreciates and respects each employee's ideas.
• Mentorship by some fabulous engineers with a track record of delivering major pieces of software for both large companies and successful startups.
• Flexible work arrangements.

Zenarate