Job Description

Job description
Some careers shine brighter than others.


If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.


We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist.


In this role, you will:


• The Wholesale Client Services - Engineering Lead is responsible for the build out of tooling and infrastructure to enable the faster and more resilient delivery of a range of applications across the department. The role is also expected to influence the behaviours and culture of the engineering teams across Wholesale Client Services - particularly in building agile and self-sustaining teams.
• The role is hands-on, with an expectation of code delivery in parallel with coaching and supporting the engineers in the team. The role requires a fixation on getting digital software into the hands of users, by delivering the smallest possible thing and then iterating on the back of feedback. The role also expects close engagement with architecture, actively helping to shape the future architecture to ensure it aligns with the principles by which we work.
• The role requires broad technical knowledge with experience in areas including CyberSecurity, Customer portals, and business engagement. Engaging with the Wholesale businesses is a key part of the role; to demonstrate capabilities, provide technical consultancy, and help identify technology innovation opportunities.
Requirements
To be successful in this role, you should meet the following requirements:


Accountabilities for Business, Customers and Stakeholders


• Work with the Wholesale Client Services Engineering Leadership to build out consistent tools and infrastructure across our products to improve delivery and outcomes across the teams.
• Accountable for the execution of tooling and infrastructure capabilities across WCS, managing the day to day delivery of these products and helping the adoption and growth of these products across the Wholesale Client Services IT and wider Wholesale IT communities.
• Responsible for utilising appropriate infrastructure technology solutions that are cost-effective, supportable in their re-use and aligning to the wider architecture strategy across Wholesale Client Services.
• Engage with stakeholders and demonstrate the ability to advise them on any technical related issues
• Work closely with Cyber-Security, Risk and Compliance to ensure effective technical, organisational and operational controls on data privacy and security are in place for the platform and IT team
• Work with Wholesale business product owners stakeholders to provide technical solutions, consultancy and support to atisfy global business needs

Leadership & Teamwork


• Create a high-performing, high-energy working environment for engineers to attract key talent and help develop people to provide for succession and ensure delivery of objectives
• Drive the implementation of a delivery-focused DevOps environment with a fixation on being agile rather than just following prescriptive Agile methodology
• Implement IT controls to ensure compliance with Wholesale service and delivery management controls. Support the wider engineering community to align with the team's development and delivery principles
• Work with Wholesale Client Services and SmartServe Product Owners to build out tools enabling better resilience and support across our applications.
• Drive and encourage constructive cross-region teamwork through collaboration and co-operation
• Demonstrate speak up and collaborative behaviours to encourage a stronger engineering culture across our global teams.
• Set and maintain the highest possible conduct standards across all aspects of technical delivery
• Work closely with architecture to ensure underlying implications of decisions are understood and to maintain strong collaborative relationships between the engineering and architecture teams

Knowledge & Experience / Qualifications


• Extensive experience of agile delivery and delivering code at pace is essential. Extensive experience in owning and improving the development practice of continuous delivery
• Experience in full software development lifecycle from design to deployment, understanding practices and trends in software development
• Proven ability to be able to communicate through code, by having strong experience in at least Java and Javascript
• Experience building front-to-back software solutions - including tooling, databases, front-end and back-end services.
• Strong Experience with SQL databases. Experience with building monitoring and alerting solutions for products. Experience actively supporting products in production.
• Knowledge of technology and technology trends, and the ability to provide technology consultancy to senior business heads
• Good exposure to and working experience with Kubernetes. Good understanding of end to end client / customer life cycle in Commercial and Global banking
• Ability to deliver results in an environment with increasing regulation having an impact on globally-consistent technical delivery. Strong influencer who can bring together disparate and virtual teams and coalesce them around a common goal

You'll achieve more when you join HSBC.


www.hsbc.com/careers


HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.


Issued by - HSBC Software Development India