Job Description

About EvernorthEvernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.ABOUT EVERNORTH:Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others dont, wont or cant.Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.We are always looking upward. And that starts with finding the right talent to help us get there. Summary:Senior Technical Team member , SME, and responsible for mentoring peers. Responsible for working on a production support team as an Application maintenance and support person in a role supporting Java applications in a dynamic and fast paced environment. Will be part of the team supporting over 30 applications with high customer support level expectations. Person is responsible for code analysis and provide business friendly explanation to requests and incidents. Ability to take quick action to resolve production critical incidents. Focus for this opportunity is to bring in innovative ideas to automate and eliminate business requests and incidents. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders.Additional Information:Responsible for working on a production support team as an Application maintenance and support person in a role supporting Java applications in a dynamic and fast paced environment. Will be part of the team supporting over 30 applications with high customer support level expectations. Person is responsible for code analysis and provide business friendly explanation to requests and incidents. Ability to take quick action to resolve production critical incidents. Focus for this opportunity is to bring in innovative ideas to automate and eliminate business requests and incidents.Responsibilities:

• Candidate must have experience working in Production support. Candidate must be good communicator and have strong people skills.
• Must develop into an Technical and SME.
• Candidate should be familiar with handling Production incidents and alerts.
• Candidate should quickly learn the application architecture and provide resolution to business queries and incidents.
• Candidate should know how to use service now and respond back to users thru it.
• Candidate should be familiar with addressing Critical incidents, collaborate with EOCC and work on providing resolution to critical incidents.
• Perform analysis to identify business issues and opportunities, solution requirements, and related benefits. Interact effectively with internal and external stakeholders to drive to resolution an issues / queries and technical details.
• Skill set:
• Java/J2EE: 8 years
• Springboot, SOA/REST: 5+ years
• Cloud Technologies AWS, PCF, Openshift : 3+ years.
• Oracle/SQL : 3+
• Kafka, MQ knowledge will be plus
• Previous experience in Health care or PBM industry
• Jira
• PBM or Health Care business experience
• Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.

Evernorth