Job Description

The Company

Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world\xe2\x80\x99s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet\xe2\x80\x99s most precious resources, energy and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

• Respect for the planet
• Respect for our customers and
• Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers, outside of work we are musicians, travel fanatics, artists, sailors, family folk, environmentalists and sport lovers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful.

We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack\xe2\x80\x99s global aspirations by having the most talented people, an inspiring culture, and a people centric business.

The Opportunity

Gentrack India are currently hiring a Software Engineer - Intermediate.

Purpose of Role:

You will be expected to take a leading role in the development of quality Gentrack products by sharing knowledge and mentoring team members and other developers across teams in best coding practice. Leading by example in the pursuit of excellence in all areas is fundamental to this role.

Your success will be reflected by:

Ability to take on mainstream tasks within the scrum team and to proactively acquire the product and technical knowledge necessary to deliver your contributions.

Active participation in all aspects of Agile software development. Including:

o Punctual and reliable attendance at all team meetings including daily stand ups.

o Clear communication of what you have done since the last stand up and what you are planning today.

o Clear communication to your team about any obstacles or blockers.

o Regular input/contribution is provided at task planning sessions.

o Task planning activities fit well to the actual work required to complete a story; i.e. individual activity is in line with the task board.

o Active involvement in grooming of the backlog.

o Emphasis on the importance of team play, made evident by interactions with team members and the wider company with positive relationships as a result.

o Being part of the operational team that supports the software you have built running in the cloud

The successful delivery of software from your team to customers

Feedback on the quality and quantity of your technical outputs from your team, technical reviewers, Leads and Managers.

Feedback from staff you are mentoring

Successfully implementing improvements to practice and process.

Principal Responsibilities / Accountabilities: List

Operational

Developing and maintaining software as part of a self-organising, multi-disciplined scrum team

Testing and creating automated tests for software

Documenting code and product features

Participating in planning, stand-ups, estimation, retrospectives and backlog grooming as appropriate.

Invest in personal training and development to maintain and advance your performance overtime.

Support Operational activities for our deployed solutions in line with You Build It You Run It

Leadership

Guide and Mentor other scrum team members.

Be a positive influential force for technical best practice within scrum team.

Customer Service

Assist and support Product Developments Services by effectively handing assigned service requests and defects for customers both internal and external.

Manage and prioritise customer requests in an effective and sustained manner that builds and strengthens customer relationships.

Compliance

To abide to the Compliance Policies and Procedures of the Company.

Occupational H&S

Take reasonable care of your own and other people\xe2\x80\x99s Health & Safety in the workplace.

Report all incidents and hazards in your work or in your work environment that may be putting your or anyone else\xe2\x80\x99s Health & Safety at risk promptly.

Additional Tasks

In addition to this you are required to carry out any other duties as reasonably requested by your direct line leader.

Key Relationships:

Internal Relationships

Scrum Team, Gentrack staff, Team Leaders/Managers, Executive Team

External Relationships

Customers, Industry Related Organisations, Professional Bodies

Person Specification:

Experience / Knowledge

6+ years Commercial Software Development Experience

Working Knowledge of Agile

Strong working knowledge of relevant technologies and concepts including Object Orientated Design, Enterprise Database, AWS, .Net C# experience, GIT, Web Services, CRM, Utilities industry.

Personal Attributes

Can do attitude

An optimistic outlook on life, common sense and a sense of humour are essential A passion for excellence and a commitment to be the best.

High levels of energy, sound judgement and determination to achieve with a sense of urgency.

High attention to detail.

Excellent relationship management and interpersonal skills.

An open minded consultative approach.

Ability to give and receive positive and constructive feedback.

Ability to creatively solve problems.

Qualifications / Education

Bachelor\xe2\x80\x99s Degree in computer science, Science, Software Engineering or comparable professional development and commercial experience.

Specialised Skills

Programming/Software Development

Software Testing

Information Content Publishing

Information Content Authoring

System Design

Data Analysis

Monitoring Emerging Technology

User Experience Analysis

Innovation

Additional Specialty skills

Competency Description

(1= Low & 5 = High or NA if not applicable)

Adaptability

Performs a broad range of complex technical or professional work activities, in a variety of contexts. Investigates, defines and resolves complex problems.

Demonstrates flexibility, adaptability and focus through day to day work changes, and shifting priorities during periods of uncertainty. Shows initiative and adapts to a changing environment. Uses experience and knowledge to identify strengths, weaknesses, opportunities, and threats.

Level 4

Business Acumen

Selects appropriately from applicable standards, methods, tools and applications. Demonstrates an analytical and systematic approach to problem solving. Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences. Facilitates collaboration between stakeholders who share common objectives. Plans, schedules and monitors work to meet time and quality targets and in accordance with relevant legislation and procedures. Rapidly absorbs new technical information and applies it effectively. Has a good appreciation of the wider field of information systems, their use in relevant employment areas and how they relate to the business activities of the employer or client. Maintains an awareness of developing technologies and their application and takes some responsibility for personal development.

Level 4

Building Partnerships

Influences team and specialist peers internally. Influences customers at account level and suppliers. Has some responsibility for the work of others and for the allocation of resources. Participates in external activities related to own specialism. Makes decisions which influence the success of projects and team objectives.

Level 4

Coaching/Leading

Takes formal responsibility for projects or initiatives that involve people outside the team, e.g. leading a Guild. Exercises thought leadership in sharing important ideas and concepts and contributing to debate relevant to others across the organisation.

Level 4

Gentrack