Job Description

: Who We Are Todays challenging business environment is more than that its a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us. As a company that continually ranks as one of the best places to work (#1 in 2019, 2020), employee experience remains as a top priority for Cisco. The HR and Legal IT team within Cisco IT is responsible for solutioning, building, deploying, and maintaining applications that support the variety of HR and Legal objectives and outcomes for the company. What You\'ll Do This role is key to the Case and Workflow Automation team in Legal IT and its ability to meet and exceed the expectations of our business partners. The role supports this by managing and supporting a wide range of applications and process automations on Legal\'s Salesforce instance. A great opportunity to interact directly with our business partners on a day-to-day basis and solving real world problems for them. Who You\'ll Work With You will work cross functionally within the HR and Legal IT, Legal Product Owners, business partners, Security & Trust along with Cisco IT broader team including Infrastructure, Networking and Data Analytics, to enable exciting future of work for Cisco! Who You Are You are enthusiastic about transforming the company, as part of our people deal. The winning candidate: Experience with agile software development and LEAN/continuous delivery methodologies Experienced Lightning App developer Expertise on various Salesforce offerings with focus on Service Cloud Experience Cloud CRM Analytics Proven experience in automated deployment using Copado Experience with Kafka and MuleSoft integrations is a plus Experience with UX Design and tools like Figma is a plus Experience designing, developing, securing and managing APIs via API Gateways and proxies Create build / package scripts for deploying applications using GitHub, Jenkins, Artifactory, Ansible and similar tools Excellent decision-making and analytical skills to solve complex business problems Ability to work in a diverse, fast-paced environment and effectively collaborate across global teams Organized verbal and written business communication that effectively achieves business objectives Strong customer focus and can-do attitude with an eye for process simplification and digitization Apply specific business knowledge and general discernment to support effective IT engagement Experience in Legal technology domain is desired Minimum Requirements: At minimum Bachelors in Engineering degree in Computer Science, Electronics & Communications, Information Science or equivalent fields Minimum 5 years of proven experience as Software Engineer/Team Lead/Architect with a firm grasp on the newest technology trends in the industry. Salesforce Certified Associate/Admin Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all. We adopt digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do you cant put us in a box! But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair Dont care. Tattoos Show off your ink. Like polka dots Thats cool. Pop culture geek Many of us are. Passion for technology and world changing Be you, with us!

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