Job Description

Company Overview
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At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview
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Engineer is responsible for overall health [Includes monitor of infrastructure, network, and application], Analyzing, and troubleshooting platforms of push-to-talk communications solutions provided by Motorola Solutions.

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• Ready to work in a 24•7 mission-critical environment. This includes shift work and weekends.
• Engineers should be responsible for providing 24/7 on call support to satisfy the critical services agreed with the customer.
• Able to troubleshoot complicated, cross-platform issues handling OS, Networking, and Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues
• Troubleshoot, debug and drive 'Push-To-Talk' solution issues to resolution by joining live troubleshooting calls with customers, capturing application logs, and network captures, and escalating the issue to a next-level engineer if necessary.
• Deploy the 'Push-To-Talk' application and configure the network for communication across servers.
• Monitor network performance, application performance, and service integrity.
• Develop tools and provide web services to parse application logs, system health information, and network captures to help in faster debugging and reduce issue resolution time.
• Develop tools to automate monitoring that assess and monitor Key Performance Indicators of the 'Push-To-Talk' solution and provide one-stop interfaces that indicate the health of the solution.

Basic Requirements
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• Basic Networking Protocols
• A background in Linux/Unix Administration
• Web-based applications debugging
• Docker and Azure Basics [Understanding of Virtualized Environments]
• Basic understanding of AWS Cloud Watch
• Great communication skills
• Able to tackle customer calls


Nice to have Skills:

• Azure DevOps
• Databases
• Linux Administration and Shell Scripting
• Kubernetes and Docker


In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get:


• Competitive salary.
• Annual Leave maximum of 30 working days (on pro-rata basis at rate of 2.5 working day leaves for every month of service).
• Employee stock purchase plan.
• Life assurance.
• Group Medical Fixed Floater Sum Insured of INR 600,000 per family (enroll up to 5 dependents, incl. spouse, children and parents•, can be covered).
• Enhanced maternity and paternity pay.
• Educational Assistance Policy.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support, wellbeing guidance etc.
• Corporate social responsibility initiatives including support for volunteering days.

•We are an equal opportunities employer, and we want you to have every opportunity to shine and show us your talents, please let us know if there is anything we can do to make sure the assessment process works for you. We celebrate diversity and are committed to creating an inclusive environment for all employees.•


CONNECT WITH A CAREER THAT MATTERS


We're dedicated to designing and delivering the mission-critical ecosystem our public safety & enterprise customers refer to as their lifeline - mission-critical communications, software, video and services. Our drive for continuous innovation and partnership with our customers enables them to be ready - in the day-to-day moments, and in the moments that matter most.

Travel Requirements
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None
Relocation Provided
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None
Position Type
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Experienced Referral Payment Plan
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No •EEO Statement •


Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.


We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.


We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.