JOB DESCRIPTION The Associate, International Pay & Time Engineering will be a part of the Workforce Technology organisation and will lead the modelling and development of workflow and other automation solutions for the HR function globally. The role acts as a subject matter specialist for process improvement and innovation efforts, identifying prospective automation opportunities and delivering the technology solutions, with a special emphasis on Pega Low Code Workflow solutions. The role reports to the HR / Workforce Technology Engineering Solutions Lead (Global). As a Software Engineer II at JPMorgan Chase, you are part of an agile team that works to enhance, design, and deliver the software components of the firms state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities
Works with HR process leads / operations managers to identify automation opportunities and develop appropriate technology solutions
The initial focus area of this role will be to assess needs / opportunities, finalise requirements, design and implement workflow solutions using Pega Low Code (or similar tools)
The role holder may also be assigned to work on solutions employing Alteryx, UIPath and other tools under the HR Automation purview
Implements the automation solution, independently or via technology partners depending on the project
Supports design of process maps and end-user documentation (BRDs / SDDs)
Actively coaches and trains teams on associated process and technology change and drives adoption
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 2+ years applied experience
4-8 years of Automation, Robotics, Business Process Analysis experience with a proven track record of process improvement and automation projects preferably in the field of HR
Strong preference for competent users of Pega Low Code tool / solution suite
Experience with other end-User Configuration / Citizen Development tools (Alteryx, UiPath, Tableau) would be a plus
Understanding / experience of other automation tools (Alteryx, UiPath Suite etc.), AI / ML are good to have (but not mandatory)
Experience developing and designing current state and future state process maps
Competent (Intermediate-Advanced to Advanced) level MS Office user
Experience of sourcing and writing data from and to Relational databases and files using automation tools and SQL query experience, knowledge of Programming languages would be useful but are not pre-requisites
Can think creatively and looks for innovative solutions to problems
Strong communication skills with the ability to coach, train and support other and demonstrable project management skills
Required qualifications, capabilities, and skills
Ability to think critically about a process and determine repetitive and rules driven components
The role holder will be assessed on logical approach to problem solving and ability to translate a logical problem into a technological / improvement solution also ability to work with and influence a wide variety of stakeholders
Btech Background preferred
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that were setting our businesses, clients, customers and employees up for success.
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