Software Engineer II

Opportunity Summary

Upland BA Insight provides an AI search platform enabling organizations to deploy search solutions both internally and for their extranet / internet needs. Our technology stack provides an end-to-end solution for all search needs: from indexing any content source and enhancing ingested content quality to an enhanced search user experience framework, leveraging AI, NLP and large language models to provide the best answer possible to end-users.
Our technology is deployed within many organizations worldwide, ranging from hundreds of users to hundreds of thousands of users, processing hundreds of millions of documents.

We are looking for a Software Engineer with 3 to 5 years of experience to join our containerization and cloud deployment efforts.

What would you do?

You will join the core development team and be given the opportunity to work on the cloud operation of our technology; from packaging our existing technology into containers to upgrading and restructuring our technology to better scale and leverage containerization technology. If you are interested in search and information retrieval space and love the challenge of running cloud system at high scale and performance, you have a place in our team.

The position will focus on our containerization efforts to facilitate the deployment of our products on the AWS platform. You will work primarily with C# / .Net technology and automate the packaging of our products as containers deployed in AWS. This position requires you to be comfortable with containerization practices, deployment of .Net components as containers as well as CI/CD processes. Awareness of terraform, AWS and the best practices of deploying and maintaining cloud environments is a plus.

• Build / maintain and enhance our build process and Jenkins pipeline to create and register the .Net containers for our entire product line
• Work with Cloud Ops to ensure a seamless, automated deployment across our environments: Dev, QA, Staging, Production
• Analyze, Recommend and implement changes in our products to facilitate our containerization efforts and enable dynamic, on-demand use of cloud resources to maximize responsiveness and performance while controlling operating costs
• Formalize our containerization strategy and ensure compliance across all our products

What are we looking for?

Technical Skills

The following skills are needed for this role.


Experience

• 3 to 5 years of experience as a .Net developer

Primary Skills (2-3 mandatory skills)

• 3+ years of experience in C#, .Net and programing.

• Powershell script

• Experience with Jenkins build script to create container images

• Experience building and deploying windows-based container images

• Knowledge of authentication systems such as oAuth, Azure AD

• Knowledge of load-balancer technology and distributed systems

• Experience with container registry and multi-stage deployments (Dev, Stage, Prod)

Secondary Skills (nice to have)

• Experience with upgrading live environments with minimal downtime

• Experience with managing OpenSearch service in AWS

• 3+ years of deploying distributed applications on AWS: including applied knowledge of EC2, EKS, Fargate, OpenSearch, RDS, Cognito

• Experience with terraform to automate deployment

Soft Skills

• Thrives collaborating in a team environment with a diverse range of people

• Passionate about delivering an amazing customer experience

• Be proactive, seek solution to problems, escalate when attention is needed

• Able to have a change of mind, and able to change the minds of others

• Writes clearly and concisely

• Capable of working without a company office, with a fully remote team

Growth Skills

• Possesses a good work ethic; a self-starter with a desire to grow

• Always looking for better ways to get the job done

Qualification

A Bachelor\xe2\x80\x99s degree in Computer Science or equivalent will be required for this role

This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.
Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

About BAI Insight

Upland BA Insight provides an AI search platform enabling organizations to deploy search solutions both internally and for their extranet / internet needs. Our technology stack provides an end-to-end solution for all search needs: from indexing any content source and enhancing ingested content quality to an enhanced search user experience framework, leveraging AI and NLP to provide the best answer possible to end-users.
Our technology is deployed within many organizations worldwide, ranging from hundreds of users to hundreds of thousands of users, processing hundreds of millions of documents.

You will join the core development team and be given the opportunity to work on all aspects of our technology stack. From building high performance connectors enabling ingestion of terabytes of data to integrating AI, large language models like ChatGPT and ML into our processing flow to understand content and queries and offer the right answer at the right time.
If you are interested in search and information retrieval or love the challenge of highly scalable, highly performing software, you have a place in our team.

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.