Job Description

Uber for Business(U4b) gives organizations more enchanced controls and effective features built specially for enterprise users.As a backend developer in the Customer Engagement team in the U4B organization, you will be responsible for designing, implementing, and maintaining the infrastructure that powers our customer engagement platforms. This includes developing multiple flows, workflows, and automation processes to enhance customer interaction experiences. You will work on building and integrating solutions like chatbots and AI-powered copilots, leveraging generative AI APIs to create personalized and engaging customer interactions.What the Candidate Will Need / Bonus Points---- What the Candidate Will Do ----Code:Write reliable, readable, and efficient code. Conduct insightful code reviews and create comprehensive tests and documentation. Utilize data structures, algorithms, and programming frameworks effectively, following best practices throughout the software development life cycle.Design:Apply design principles to build and extend architectures that align with Uber\'s goals. Understand the impact of your work and make informed trade-offs to create scalable and future-proof systems.Execute:Plan and execute tasks with urgency and precision to achieve technical and business goals. Solve problems by evaluating alternatives and taking responsibility for your work and actions.Collaborate:Build trusting relationships with diverse teams. Resolve conflicts by understanding different perspectives, and provide constructive feedback to achieve team and organizational goals.Be Efficient:Enhance efficiency by leveraging existing solutions and developing new ones that balance short-term needs with long-term productivity. Identify and address inefficiencies in daily work.Create Culture:Contribute to Uber\'s culture by engaging in activities that promote excellence. Participate in code reviews, recruiting, and community engagements like tech talks and open-source projects.---- Basic Qualifications ----

• 4+ years of industry experience
• Solid experience backend development
• Writes and documents code to solve complex problems that are not well-defined and span multiple related areas or projects.
• Writes tests to verify the functionality and stability of code; establishes monitoring and alerting systems to ensure code reliability; contributes to defining testing, monitoring, and alerting standards and leads team efforts to execute against them.
• Solicits and responds to code and design review feedback to optimize code and design; defines and encourages the adoption of standards and best practices within team for code and design reviews.
• Delivers and monitors solutions in the production environment to ensure bugs and inefficiencies are identified and resolved.
• Participates in on-call rotations and serves as an escalation point for other engineers to troubleshoot and manage severe incidents in production; encourages the adoption of best practices in incident management within team.
• Partners with stakeholders to understand customer and/or business requirements.

---- Preferred Qualifications ----Extensive experience in architecture design and building high-availability, high-performance systems.Ability to quickly adapt and learn new technologies on the fly. We\'re seeking software engineers who excel at learning new technologies and don\'t subscribe to one-size-fits-all solutions.We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let\'s move the world forward, together.Offices continue to be central to collaboration and Uber\'s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

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