Job Description

:Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusigns Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you\'ll doDocuSign is seeking a Software Engineer to join our Core Admin and Support Tooling team. We build and operate sophisticated solutions that address global business needs, overcoming challenges that span cultures, and legal jurisdictions, and impact millions of people and businesses daily. We are looking for individuals with a broad skills who are eager to craft innovative solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is revolutionizing how people live, work, and reach agreements. As a Software Engineer, you will be an integral part of a dynamic, Agile engineering team, contributing to software development. You will help the team succeed by identifying ways to improve processes, making the team more effective, and mentoring others by modeling engineering best practices.This position is an individual contributor role reporting to the Senior Manager of Engineering.Responsibility

• Design, implement, and maintain high-quality, scalable, and testable code for services with defined Service Level Objectives (SLOs)
• Use telemetry and metrics to make data-driven decisions, ensuring system reliability and observability as they scale
• Collaborate with multi-functional teams on design, code reviews, and feature development within an Agile environment
• Solve and resolve production issues, maintaining code quality and performance
• Identify potential risks proactively and suggest process improvements to enhance team effectiveness

Job DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic

• BS degree in Computer Science, Engineering, or a related field
• 3+ years of industry experience in Software Engineering
• Experience with C# and other object-oriented programming languages
• Experience with SQL, NoSQL, or CosmosDB
• Familiarity with Docker or other containerization technologies (Azure or AWS), Kubernetes, and microservices
• Experience with Git, continuous integration, and deployment tools
• Fluency in English, both verbal and written

Preferred

• Experience with the Microsoft technology stack (C#, .NET), XML, JSON, and NoSQL databases
• Exposure to KQL, PromQL, SQL, or similar query languages for gaining insights
• Knowledge and experience with high-scale, highly available (99.99%+) systems
• Experience in deploying scalable, high-availability services on Azure
• Curiosity and ability to learn new technologies and toolsets
• Ability to thrive in a dynamic, fast-paced environment
• Excellent problem-solving skills

Life at DocusignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do whats right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, youll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at .If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.#LI-Hybrid #LI-SA4

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