Job Description

About the companyZeotap is the next-generation Customer Data Platform. It empowers brands to unify, enhance and activate customer data in a cookieless future, all while putting consumer privacy and compliance front-and-centre. Recognised by Gartner as a Cool Vendor, Zeotap works with over 80 of the world's top 100 brands, including P&G, Nestl\xc3\xa9 and Virgin Media. It is also the founding member of ID+, a universal marketing ID initiative.Zeotap is expanding its SAAS product suites branded as Customer Intelligence Platform consisting of an integrated product suite for Customer data collection, ID resolution, Predictive Analytics, Audience management and Activation.Our ideal candidate will be passionate about helping our enterprise customers and business teams across the globe, enjoy resolving problems, identifying root causes of issues, and thrive in a team environment. The incoming person would be responsible for end-to-end ticket resolution and communication with the customers and other stakeholders within the SLA, escalations to the internal teams based on SOPs, creation of internal knowledge based articles and perform engineering support activities as and when required.Responsibilities

• You design, develop and implement products and modules considering aspects of performance, scalability and fault tolerance
• You explore and operationalise new technology in Zeotap
• You handle escalations and customer issues from time to time
• You behave as a consultant to internal stakeholders and help design a creative solution for our customers
• You are able to work on diverse technologies including Business Logic, Big data and Web Applications and Event Processing
• You are able to adapt and use emerging technology
• You take complete responsibility of the feature/module
• You adhere to Zeotap's company, privacy and information security policies and procedures
• You complete all the awareness training assigned on time

Requirements

• 1-3 years of experience in building and deploying high scale solutions
• Expert coding skills in one or more of Java, Scala, Go
• High level and low level design skills
• Must have very good problem solving skills and clear fundamentals on DS and algorithms
• Good knowledge of data access patterns with caching technologies and OLTP DBs
• Deep understanding of any noSQL databases
• Basic knowledge of distributed systems and design
• Apache Spark or other Big data stack experience is a huge plus
• Hands-on with Queueing systems like Kafka, RMQ etc
• Experience with any REST web app frameworks
• Bachelor or Master's degree in information systems, computer science or other related fields is preferred

What we offer

• Competitive compensation & attractive perks
• Health Insurance coverage
• Flexible working support, guidance and training provided by a highly experienced team
• Fast paced work environment
• Work with very driven entrepreneurs and a network of global senior investors across telco, data, advertising, and technology

Zeotap welcomes all - we are equal employment opportunity & affirmative action employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Interested in joining us?We look forward to hearing from you!

Zeotap