Job Description

DESCRIPTIONAre you passionate about empowering authors and revolutionizing the publishing industry? Join us in shaping the future of self-publishing!We're seeking a dynamic Software Development Manager to lead our Author Support Technology team. This role offers a unique opportunity to build scalable solutions that help authors bring their stories to readers worldwide. Your team will be at the forefront of developing innovative, multi-tenant systems that streamline the author support experience and help writers navigate their publishing journey on Amazon.Why This Role Matters:
Every day, authors rely on our services to share their stories with the world. Your team's solutions will directly impact their success by ensuring they receive timely, accurate support throughout their publishing journey. You'll have the autonomy to shape the technical direction of author support systems while working on challenging problems at Amazon scale.Join us in revolutionizing how we support the next generation of authors!Key job responsibilities

• Lead and inspire a team of talented engineers building mission-critical solutions that directly impact authors' success
• Architect and deliver scalable, efficient systems that handle high volumes of author inquiries daily
• Partner directly with internal stakeholders to understand pain points and develop elegant technical solutions
• Drive automation and innovation in our author support systems
• Transform complex author support workflows into streamlined, technical solutions

BASIC QUALIFICATIONS- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systemsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon