Analyzes business needs and develops automation using Robotic Process Automation and GenAI technologies based on specifications and requirements.
Identify and implement automation tasks using RPA and GenAI tools with production teams and customers.
Perform architecture, design and review of development policies for adherence to standards and best practices
Manage day-to-day system development and maintenance activities for RPA deployment in global regions
Provide software solutions to customer issues and responds to suggestions for improvements and enhancements / new tools.
Drives engineering processes for the project such as build automation, unit testing, software configuration management and packaging.
Interacts with business users, I/T, vendors and customers to Identify potential tasks with production teams, customers and implement Robotic Process Automation including other applicable technologies for current and future application requirements
Execute assigned activities of Project(s) in accordance with established work processes
Prepare /maintain/ update project execution plan, MS Project schedule and quality plan for assigned Project(s)
Understands impact of emerging business trends and their implications for Organization and its customers.
Have a data-driven, statistical approach to problem solving and reporting data to identify issues and come up with innovative robotic solutions.
Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue.
Traits to look for
Strong analytical skills and focused skill set with strong impact and influencing skills. Ability to communicate effectively to direct and motivate team and others.
Strong sense of ownership and problem solving skills.
Resolves customer issues with software solutions and responds to suggestions for improvements and enhancements.
Presents problem analysis and recommended solutions in a creative and logical manner.
Handles diverse range of issues that require evaluation of a variety of factors including current business trends.
Develops and applies project management techniques.
Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives.
Possesses and applies a broad knowledge of application programming processes and procedures to the completion of complex assignments.
Knowledge includes advanced work on standard applications programs including coding, testing and debugging.
Competent to work in most phases of applications programming and offers programming solutions at an advanced level.
Competent to analyze diverse and complex problems.
Advanced trouble shooting and problem solving skills to resolve defects, incidents and problems.
Ability to define and resolve complex technical/process problems in heterogeneous information systems environments.
Advanced understanding of how technology decisions relate to business needs.
Possesses basic knowledge programming patterns.
Share knowledge with other team members on the usage of automation tools and help grow the team.
QualificationsMandatory Technical Skills:
Strong experience in IT Project Execution and Implementation in Healthcare & BFSI domain
Strong Experience in RPA application development
Experience in AI and GenAI technology
Experience in Windows / Web application development.
Experience in Design patterns
Project management skills- Scope Management, Estimation, Schedule and Cost estimation, Quality Management, Communication Management, Team Management & Project Closure.
Experience in Project Management, Robotics Process Automation, IT product development, IT services
Business analysis, critical thinking, conflict management and problem-solving skills
Knowledge of Internet Security protocols
Desired Skills:
SCRUM / Agile / PMP / PRINCE II certifications
Experience in RAID concepts (Risk, Assumption, Issue and Decision Management)
Excellent communication and interpersonal skills with go-getter / can do attitude
Software design methodologies, software libraries and other tools needed for the project
Solid organizational skills including attention to detail and multi-tasking skills
Good teamwork and interpersonal skills
Healthcare domain knowledge & BPO industry related domain background.
Experience requirement:
Minimum 12 to 15 years of relevant development
Preferences:
Graduate degree in a computer science related field with a minimum of 12 to 15 years of software development experience.
Minimum 10 years in leading a software development team.
Dot.Net Framework Professional Certification
Healthcare domain knowledge & Automation systems development background.
Educational Qualification
Undergraduate or Graduate degree and minimum 12 to 15 years of relevant experience.