Software Consultant
Year Hyderabad, Telangana, India
Job Description
Responsibilities:
Duties and Responsibilities
Supporting 10000+ Endpoints as L2 Endpoint Team member for Application Packaging,
Handling Endpoint issues reported through ticket system (Service Now) and to understand
- Train and mentor junior level staff with areas of technology required.
- Act as a senior technical resource for colleagues with less experience.
- Handling escalations for complex problems and emergencies
- Plans ahead and proactive for necessary upgrades to support system growth
Group Policies/Administrative templates creation for Endpoints
Creating Device/User groups using queries / Dynamic groups
Working on Intune for Application packaging, Software distribution,
Scripting application deployment/ configuration deployment or wherever necessary
Maintaining inventory and Software Metering using Intune
Patching & OS Deployment/Upgrade Management
Intune report generation needed for inventory, audits and as required
Documenting relevant or newly process/environment created
- Documenting problem solutions
Administering users/groups in Active Directory with certificate installation/deployment, GPOs
- Troubleshooting Client installation and software distribution/installation issues
Analysing and applying patches, service packs and infrastructure updates
- Deploying Operating systems
Application Management in Intune and troubleshooting through logs
Participate in business meetings with various stake holders on a need basis
Participate in tasks as an Endpoint member and on global projects
Manage and prioritize issues with minimal supervision,
Maintain business relationships with other IT departments to ensure successful
Follow standard IT procedures and redirect problems to appropriate
Manage assigned Endpoint projects and deliverables
Prepare acquired companies with smooth transitioning to HMI environment
Analyse and resolve problems associated with issues, and recommends solutions
Educational Qualifications:
- Education:
- Graduation from an accredited college or university with a Bachelor?s degree in Information Technology or Computer Science or closely related field.
- Certification:
- Certifications relevant to area of responsibilities is a plus (e.g. SCCM, Intune, Azure, other relevant Cloud certifications)
- Experience:
- Minimum 5-7 years in relevant field with similar or large organization
- Strong understanding on SCCM/Intune Administration or equivalent MDM tool, Application deployment, Scripting, GPOs, Reporting,Windows Patch management
- Hands on experience on creating/deploying Group Policies
- Hands on creating custom collections using dynamic queries
- Hands on experience with SCCM/Intune administration, managing Distribution points, applying service packs and upgrading or with similar mdm tool
- Hands on experience in Scripting, Application packaging, creating reports, windows patch management
- Hands on experience in various deployments troubleshooting through logs.
- Fundamental knowledge to manage projects and an understanding of project methodology
- Good oral and written communication skills, Good Presentation skills, strong interpersonal skills
- Strong troubleshooting and problem-solving skills and ability to handle high demands
- Knowledge of Linux architecture, exchange, Office 365 / Active directory administration
- Knowledge of Azure is a plus
Overview:
- Work together with Global Endpoint Team and IT Leaders to support the HMI Endpoint environment.
- Work with Different teams for product and configuration requirement and to deliver them with respect to deadline.
- Develop and implement automation to ease functional process
Can communicate in English- Multi-cultural experience
- Simple project management
- Self-starter
- Creative thinker
- Presentation skills
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Job Detail
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Job IdJD3074411
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear