Job Description

About MES India

MUFG Enterprise Solutions (MES) India is the Global Capabilities Centre (GCC) of Mitsubishi UFJ Financial Group (MUFG), the world\'s fifth largest financial institution by assets. Launched in 2020, our operations has expanded to a team of over 300 employees across three offices in Bengaluru and Mumbai. We are a global integrated centre of excellence for strategic cross-functional business solutions by offering and creating value, including: IT performance: Development for applications and middleware, support for infrastructure, cyber security and network monitoring, architecture support for supply chain finance and payments products Risk Advisory: KYC Quality Assurance and Control, AML & KYC Advisory, Governance , Issue Management, Conformance Global Business Services: Business Administration and Credit Analysis support.



As a Software Asset Manager:

• Administer the tools and technologies as required to support recording of license entitlement and reharvesting.
• Support SACM / SAM in the population of the CMDB and auditing to maintain accuracy
• Respond to queries on entitlement, process and governance via the compliance mailbox
• Support vendor entitlement audits as required
• Govern and support the processes for SACM and SAM
• o Maintain Configuration Items naming conventions, identification standards for object types,
• environment, processes, etc
• Manage agreed interfaces with the Change and Configuration Management team and other users of the
• CMDB
• Management of libraries, toolset and data, ensuring housekeeping and maintenance is undertaken
• Work with governance, performance and reporting to ensure suitable data and status reports are produced on
• schedule
• Be responsible for implementing service asset management policy and standards governing and ensuring
• maintenance and integrity of the service asset and configuration information including Items required to deliver
• technology service, including their relationships within a Configuration Management Database.

• Proven ability to identify and improve performance measurement and reporting processes in a large
• organisation
• Experience of creating and distributing comprehensive reports from a number of sources back to the business
• Demonstrable ability to manipulate data and summarise complex reports to present to non-specialists
• Experience of working collaboratively with multi-disciplinary teams with a delivery focus in both project and
• operational environments
• Experience of automating reports (as far as data sources/tools will allow)
• Fully conversant with Microsoft Office Professional including Word, PowerPoint, Excel (advanced skills) and
• common diagramming tools
• Excellent spoken and written Business English skills and the ability to write clear and concise text for different
• audiences
• A wide experience of flexible and proactive information gathering
• Experience of creating and interpreting monthly reporting statistics for complex IT environments
• Strong personal organisation skills and ability to manage own time to meet deadlines
• Ability and confidence to take charge of diverse tasks and deliver high quality work in a challenging and everchanging
• environment
• Ability to present in a professional and business-like manner to internal and external customers
• Ability to handle confidential information with tact and sensitivity
• Effective time management and organisational skills and the ability to prioritise own workload under pressure
• from a high volume of work and conflicting priorities
• A flexible approach to adapt to changing deadlines
• Experience of Data Analytics is essential
• Understanding of products licensing matrix

MES India