Soft Service Manager

Year    Mumbai, Maharashtra, India

Job Description


What this job involvesYou will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve:

  • Managing cleaning services, focussing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards.
  • Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members.
  • Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams.
  • Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift.
  • Establishing and implementing operational standards and procedures for the departments supervised.
  • Maintaining required records of budget and other information.
  • Maintain inventory stock to ensure that supplies and equipment are available in adequate amount.
  • Order new equipment, supplies, or furnishings as and when required.
Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site.
  • Performing tasks, such as estimating costs and preparing / managing budgets.
  • Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when.
  • Managing landscaping and gardening.
  • Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc).
  • Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised
  • Ensuring that employees\xe2\x80\x99 growth by engaging them in periodic trainings and skill enhancement are conducted.
  • Supporting employee relations\xe2\x80\x99 issues & statutory compliances.
  • Developing/reviewing/improving SOPs /processes/programs.
  • Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats.
  • Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner.
Client:You will be working on Kanakia Silicon Valley, which is a residential, located at Powai,MumSite dynamics:Work Schedule: Site team: e.g.: Property Manager +2 Other details if any.Reporting:You will be reporting to Property Manager.Sound like you? Here is what we\xe2\x80\x99re looking for:Being Analytical and MeticulousYou must pay attention to detail and have excellent problem-solving skills. You will be building, maintaining, supporting and validating the performance of subordinate staff workings. You will also be applying knowledge of administration; for program, resources, and staff and demonstrate the ability to manage others and to communicate information effectively with the internal & external customers along with leadership skills.QualificationsYou need to have a Degree / Diploma in housekeeping/hospitality, with minimum 5-7 years of work experience. Good communication skills (English - oral/written) would be must. Other qualifications that will earn you brownie points will include
  • Knowledge in functional area of soft services
  • Adequate software exposure like MS office etc.
What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply Today!!Location:On-site \xe2\x80\x93Mumbai, MHIf this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle

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Job Detail

  • Job Id
    JD3329410
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year