Soft Service Executive

Year    Pune, Maharashtra, India

Job Description


How we support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

Soft Services Executive

Property and Asset Management

What this job involves

Leading daily property operations

Are you a seasoned facilities expert with solid leadership skills? Working with a team, you\xe2\x80\x99ll manage the daily client activities for the assigned property. Likewise, you will implement building procedures and performance measures\xe2\x80\x94and ease the path for compliance with these. You\xe2\x80\x99ll be responsible for the complete soft services of the property in terms of housekeeping, landscaping, horticulture, pest control, help desk operations, client & vendors invoice, indenting of consumables, maintenance of consumption registers, training of soft services staff, co-ordination with the service partners, evaluation of vendors. You\xe2\x80\x99ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you\xe2\x80\x99ll be at the helm of property safety by encouraging adherence to health and safety standards.

Getting the clients\xe2\x80\x99 thumbs up

Perform and coordinate audits to determine if housekeeping, horticulture, pest control, hospitality and other services are adequate and reviews subordinate team knowledge for adequacy. You must develop and establish strategic policies and objectives consistent with those of the organization to ensure efficient and safe operation. You must possess excellent knowledge of the subject like 5S, usage of housekeeping tools & tackles, MSDS, six sigma, chemical usage, safe work methods, planning, garbage management, market pricing, landscaping, fertilizers, pest control methodologies, complaint management, customer relationship, etc. Your input and ideas will be sought to help steer the team in directions that help make the facility more quality driven. You shall be responsible for overall upkeep of the property to high standards of operations, maintenance, and cleanliness. You\xe2\x80\x99ll spend a lot of time working with different kinds of people\xe2\x80\x94that\xe2\x80\x99s why strong verbal and written communication skills are essential. Must have excellent people\xe2\x80\x99s skill. In addition to the above-mentioned duties and job functions, any other assignments given by Management

You\xe2\x80\x99ll be working frequently with clients\xe2\x80\x94that\xe2\x80\x99s why you\xe2\x80\x99ll need to build strong relationships with them. You\xe2\x80\x99ll be expected to proactively make sure that the clients\xe2\x80\x99 expectations are always met. You\xe2\x80\x99ll also serve as the main point of contact for any facilities-related concerns.

Keeping an eye on contracts and the budget

Do you have a proven track record in finance management? In this role, you will take charge of the site\xe2\x80\x99s budget, accounting and financial operations. You\xe2\x80\x99ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget.

Fostering teamwork and excellence

Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people\xe2\x80\x99s growth and development through training and coaching sessions. You\xe2\x80\x99ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you\xe2\x80\x99ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members.

Sound like you? To apply you need to be:

Adept at facilities management

You need to have a Degree in Housekeeping/ Hospitality, preferably MBA with minimum 3-4 years of work experience of facilities management in the past.

Excellent in communication & Articulation skills (English)- both written and spoken

Other qualifications that will earn you brownie points will include Proficient Knowledge in functional area of soft services, Adequate software exposure like MS office etc. and any other tertiary qualifications in hotel management

Highly analytical and engaging. The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. You\xe2\x80\x99ll also need to be a goal-oriented manager who is self-motivated and an expert in health and safety requirements, vendor management and property technical systems management. You\xe2\x80\x99ll spend a lot of time working with different kinds of people\xe2\x80\x94that\xe2\x80\x99s why strong verbal and written communication skills are essential. Think you can ace this job? Apply now and let\xe2\x80\x99s discuss!

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

\xe2\x80\x93Pune, MH

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle

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Job Detail

  • Job Id
    JD3073446
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year