Job Description

About us:

Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.



for a Soft Collection Process

Responsibilities

? Resolving customer complaints brought to your concern. Making calls as soft reminders to the concerned stakeholders.

? Possessing excellent product knowledge to enhance customer support.

? Establishing a positive rapport with all clients and customers via phone.

? Interacting with customers to ensure they have a desirable and shareable experience.

Requirements:

• HSC fresher
• Excellent communication skills.
• Must be comfortable working from the office.
• Immediate Joiner.

Shift Timings: 5:30 PM - 6:30 AM (9 hours shift)

2 Rotational week offs

Job Location: Bhayander (West), Mumbai

Job Type: Full Time

Contact us at Tanushi.Sharma@ixambee.com
Visit us - https://beeinjob.ixambee.com/

ixamBee hiring on behalf of Epicenter

Job Types: Full-time, Permanent

Pay: ?300,000.00 - ?450,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift
• Night shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• How much would you rate your communication skills on a scale of 10?

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person

Expected Start Date: 14/12/2024