Job Description

Location: Remote - India

About Turing



Based in Palo Alto, California, Turing is the world's first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies.



Founded in 2018, the company has experienced tremendous growth with three million global developers on its Talent Cloud and 900+ clients. Turing has received numerous awards, including •Forbes•'s 2022 "One of America's Best Startup Employers," being ranked #1 in •The Information•'s 2021 Annual List of most promising B2B Companies and •Fast Company•'s "Annual List of the World's Most Innovative Companies."



The company's leadership team comprises both AI technologists from leading organizations including Meta, Google, Microsoft, Apple, Amazon, Twitter, Stanford, Caltech, MIT as well as tech consulting veterans from Accenture, Cognizant, Capgemini, McKinsey, Bain, and more.

### Job Summary



As a key member of the Turning brand marketing team, this person will provide strategic guidance and implement social marketing efforts as part of an integrated marketing team. A passion for, and interest in social media, technology and digital marketing is a must.



The candidate must have a proven track record of building brands on social, managing multiple communities and social media channels, driving strong engagement and executing a social strategy that supports business goals.


### Key Responsibilities:


• Collaborate across Turning to build social and earned media strategy
• Act as strategic lead across social marketing efforts including developing and publishing social content, channel strategy, calendar management, measurement and engagement
• Exploring and developing effective strategies to build new communities on platforms like Reddit, Dev.To, Quora, Twitch & Discord including Facebook Groups with a clear strategy for each of the above and expected outcomes.
• Standardize the quality of content published via our owned channels to improve <1 % CTR & engagement rates.
• Collaborate to build a cohesive content calendar for X, LinkedIn, Facebook and other channels that drives broad reach and strong resonance with software developers.
• Acquire content for social platforms using your knowledge of platform best practices, the brand voice and key messaging priorities.
• Work with graphic designers to develop social creative and provide editorial direction and constructive feedback based on audience and platform-driven best practices
• Work closely with Content Leads to develop cutting-edge social-first content initiatives, as well as support other initiatives with social content as appropriate
• Create integrated plans in conjunction with other key stakeholders, including the content team, digital team, external media, influencer marketing and internal communications.
• Develop, track and measure the impact of our social campaigns using marketing tools.
• Develop a measurement framework focused on business outcomes
• Establish a social intelligence hub for listening and reporting; actively perform ORM and social listening and develop reports for greater marketing team to understand the audience and follower sentiment.
• Set best practices for performance reporting to iteratively improve impact of execution
• Create a model for simple, standard reporting for executives focused on key data required for decision making
• Create quarterly social performance reports with key learnings and feedback on campaign improvements.
• Set the quarterly social media strategy based on marketing and business objectives
• Create digital account based social media strategy to build awareness and advocacy with enterprise and GSI developers
• Community management: Engage with our online community by responding to comments, messages, and reviews in a timely and professional manner.
• Foster positive relationships with followers, influencers, and other key stakeholders.
• Monitor online conversations and address any issues or concerns that arise.
• Develop strategies to grow and strengthen our social media community

### Requirements:


• 3-5 years of business experience managing social media for a major brand or business unit on social networking platforms including but not limited to LinkedIn, Twitter, Facebook,Instagram, YouTube, Discord, Reddit, Twitch
• Excellent written and verbal communication skills in English, along with strong presentation skills and relentless attention to detail
• Demonstrated success defining social media strategies, specifically with results for social engagement and target audience growth
• Demonstrated success as a self-starter and independent team member, but also operates well in a team structure
• Strong understanding of social data and analytics, with the ability to tell a story and make recommendations based on the data
• Demonstrated ability to research, learn, and communicate about emerging social trends and technologies
• Experience creating and implementing social listening frameworks incorporating social intelligence, executive reporting, and performance reporting
• Experience with social content publishing and analytics tools

### Preferred Qualifications:


• BS/BA degree from an accredited college or university
• Experience in Sprout (desired), Hootsuite, Salesforce
• Experience managing communications in the consumer technology space
• Knowledge and experience using Google suite and Slack
• Experience managing and creating content for social media platforms

### Advantages of joining Turing:


• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity


Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.