Job Description

Social Media Associate

About Exotic India

Exotic India is a leading E-commerce organization offering a curated selection of products that capture India's rich cultural heritage. Our collections include sculptures, jewelry, beauty products, paintings, and more. Since 1998, we have shipped to 161 countries worldwide, connecting people passionate about Indian culture. Follow us on LinkedIn and Instagram for updates.

Role Overview

We are looking for a dedicated Social Media Assistant to support our Social Media Manager. The ideal candidate will handle daily social media operations, including replying to direct messages, uploading content, following up on sales inquiries, and interacting with customers who reach out via social media. This role demands strong communication skills, attention to detail, and effective customer engagement abilities.

Key Responsibilities

1. Support the Social Media Manager with daily social media initiatives.

2. Respond promptly and professionally to direct messages on social media platforms.

3. Upload pre-prepared content across social media channels according to the schedule.

4. Follow up on sales leads from social media interactions.

5. Engage with customers, providing support and addressing inquiries through social media.

6. Make follow-up calls to customers as needed.

Qualifications

• Understanding of essential social media functions: content uploading, tagging, following, and user engagement.

• Strong verbal and written communication skills for effective customer interaction.

• Detail-oriented, proactive, and able to manage multiple tasks efficiently.

• Experience with social media platforms, especially Instagram and Facebook.

Benefits

1. Friendly work culture.

2. Social Security Code in place.

3. Annual bonus as per company guidelines.

4. Leave encashment.

Remuneration

?20,000-?25,000 per month, based on current CTC and experience.

Equal Opportunity

Exotic India is an Equal Opportunity Employer, considering applicants without regard to race, religion, gender, age, nationality, or other protected statuses. We are dedicated to fostering a diverse, inclusive workplace.

For more information, visit our website: www.exoticindia.com

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Social media management: 1 year (Required)

License/Certification:

• Digital marketing (Preferred)

Work Location: In person