Job Description

:We are looking for an experienced Senior Salesforce Administrator to join our team. In this role, you will be responsible for overseeing the administration and configuration of our Salesforce platform. You will collaborate closely with various departments to understand their needs and translate them into effective Salesforce solutions. As a senior member of the team, you will also provide guidance and mentoring to junior administrators. Responsibilities:

• Customize and maintain Salesforce fields, page layouts, record types, workflows, and process builder flows.
• Manage user roles, profiles, permissions, and security settings in Salesforce.
• Design and develop Salesforce reports, dashboards, and automation to support business processes and decision-making.
• Lead Salesforce integration projects with third-party systems using APIs and integration tools.
• Provide technical expertise and support for Salesforce-related initiatives and projects.
• Collaborate with stakeholders to gather requirements, define scope, and prioritize enhancements and feature requests.
• Conduct regular Salesforce audits to ensure data integrity and optimal system performanceMentor and train junior Salesforce administrators and users on best practices and functionality.

Required Skills: Technical Skills:

• Salesforce Configuration: Expertise in custom objects, validation rules, workflow rules, process builder, and approval processes.
• Salesforce Security: Experience managing user roles, profiles, permission sets, and sharing settings.
• Salesforce Reporting and Dashboards: Ability to design and build complex reports, dashboards, and analytics to support business requirements.
• Integration: Hands-on experience integrating Salesforce with third-party systems using REST/SOAP APIs, middleware, and tools like Salesforce Connect, MuleSoft, or similar.
• Data Management: Proficiency in data migration, data cleansing, and data quality assurance using tools such as Data Loader, DemandTools, or similar.
• Salesforce Lightning Experience: Familiarity with Salesforce Lightning UI and Lightning App Builder for creating responsive and modern user interfaces.

Soft Skills:

• Problem-Solving: Strong analytical and problem-solving skills to identify issues and implement effective solutions.
• Communication: Excellent verbal and written communication skills to effectively collaborate with stakeholders and team members.
• Project Management: Ability to manage multiple projects concurrently, set priorities, and meet deadlines in a dynamic environment.
• Leadership: Experience mentoring and guiding junior team members, and ability to influence stakeholders across departments.

Requirements:

• Bachelor\'s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Salesforce Certified Advanced Administrator (ADM-211) certification or equivalent experience.
• Minimum of 5 years of experience as a Salesforce Administrator in a professional environment.
• Proven ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.

Preferred Qualifications:

• Salesforce Certified Platform App Builder (CRT-402) certification.
• Experience with Salesforce CPQ (Configure, Price, Quote) and/or Service Cloud.
• Knowledge of Salesforce Communities and Salesforce Shield.
• Familiarity with Agile methodologies and project management tools.
• Ability to troubleshoot and resolve technical issues related to Salesforce configuration and customization.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including healthcare, retirement plans, and paid time off.
• Opportunities for professional development and growth within the company.

How to Apply:Please submit your resume and cover letter outlining your relevant experience and qualifications to chandrika@axzoraresourcing.com

Axzora Resourcing