• Responsible for the complete treatment cycle of patients, starting from appointments, follow up, keeping track of missed treatments, upselling and billing.
• Responsible for patients who have opted for treatment.
• Maintain and update treatment files Pre/post treatment.
• Follow up, cancel & reschedule appointments based on doctors'/ patients availability.
• Upload all pre and post treatment photos.
• Assist in other departments as and when required
• Responsible for upkeep of treatment rooms.
• Upselling and cross selling of other treatments.
• Maintaining good rapport with patients at all times.
• Generating referral walk in from existing patients.
• Maintaining high standards and ensuring a decent customer satisfaction score.
• Handle and divert all escalations to the right departments
• only female candidate need to apply
• Required relevant field experience persons only
Job Type: Full-time
Pay: Up to ?25,000.00 per month
Schedule:
• Day shift
• Monday to Friday
• Weekend availability
Supplemental Pay:
• Performance bonus
Work Location: In person
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