Job Description

Responsibilities include:
- Managing operations for the firm\'s Artifactory based software distribution platform
- Maximizing the availability and performance of supported systems through optimized and automated plant management, ongoing problem management, and architecture reviews with engineering-side peers
- Reduction of the cost of support through the elimination of TOIL, operational issues, optimization and automation of tasks, development of operational tools and driving client self-service to minimize constraints
- Identification and prioritization of technical debt that is impacting client developer productivity, reliability or the efficiency of the ops team
- Complex troubleshooting in a Kubernetes and cloud environment
- Consult with clients (the Firm\'s internal development community, IT service practitioners) to maximize their productivity, including troubleshooting the issues they have in using the Software distribution products
- Minimizing the escalation rate to the dev-side product delivery team members to ensure the department has the greatest possible flow of feature delivery
- Being operationally responsive, including sharing on-call rotation with the rest of the global team (with a time-off in lieu system)Required Qualifications / Skills
- Strong Linux or Kubernetes experience
- JFrog Artifactory experience
- Task automation experience in any programming language
- Experience of observability stack such as Prometheus, Grafana
- Effective communication and collaboration skills
- Exhibit working knowledge in at least ONE of the following areas
- SQL
- REST services (API)
- Load balancing and networking
- Performance troubleshooting and resolutionDesired Skills
- Postgres experience
- Python development for task automation
- Experience with site reliability engineering practices, like service level objectives (SLOs), error budgets, blameless postmortems, toil reduction- Prior experience creating operational dashboards (Splunk, Grafana, etc)

Central Business Solutions